psr resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. [Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] abilities. Proven history of performance in [Skill]. Results-focused [Industry] professional with strength in [Skill]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Patient-focused [Job Title] equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Attentive Patient Service Representative with over [Number] years of experience managing patient charts, processing payments and scheduling procedures. Detailed team player motivated to support rapid customer journey to wellness. Motivated [Job Title] with background supporting patient medical needs by verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software. Accommodating Patient Service Representative offers account management, data entry and customer service paired with proficiency in Microsoft Word and Excel. Greets and checks in patients and verifies correct patient information. Communicates with customers in courteous, respectful manner. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Supportive Patient Service Representative with [Number] years of experience performing various duties relating to intake and care of patients. Well-versed in compiling and recording medical charts and reports and screening patients for financial assistance. Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management. Focused Patient Service Representative with [Number] years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
10/2021 to Current PSR Intermountain Healthcare | Ogden, UT,
  • Answered patient questions and fielded complaints to resolve issues.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Documented and managed patient information in computer system.
  • Ran credit card batches and balanced deposits on daily basis.
  • Referred patients to appropriate professionals and services.
  • Scheduled patient appointments and procedures.
  • Obtained proper authorization and identification to release confidential medical records.
  • Maintained awareness of patient temperament in lobby to curtail frustrations or communication issues.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Utilized technology and specialized software to maximize productivity.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Registered patients by verifying records to update computer system and patient charts.
  • Checked claims for errors, corrected issues and mailed out updated documents.
  • Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
  • Answered over [Number] telephone calls per day to schedule appointments and answer patient questions.
  • Organized and maintained patient charts with proper classification and filing systems.
  • Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
  • Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
  • Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
02/2015 to 05/2021 PREMIERE Pediatrics Meadville Medical Center | Meadville, PA,
  • Planned, organized and delivered quality direct and indirect care to pediatric patients in home health environments.
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
  • Treated pediatric patients with minor illnesses, acute and chronic health problems and growth and development concerns.
  • Documented health findings and information in patients' charts.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.
  • Scheduled check-up and sick visit appointments for patients.
  • Offered medical advice based on expertise and physician's directions.
  • Reviewed immunization records and administered necessary immunizations.
  • Worked closely with physicians and charge nurses to manage and update patient care plans.
  • Entered recommendations delivered to patients in electronic health records system.
  • Greeted patient and caregivers to welcome and guide to exam room.
  • Reviewed current research materials to increase knowledge base.
  • Attended professional seminars and training sessions to boost skills.
  • Connected patients to services and programs such as [Type].
08/2020 to 03/2021 Registration Clerk Norman Regional HealthPlex | City, STATE,
  • Welcomed patients to facility and assisted with registration sign-in process.
  • Responded to incoming department phone calls and directed callers to appropriate team members based on need.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
  • Registered patients for outpatient procedures and emergency services.
  • Asked various questions from clients to obtain the information necessary for paperwork.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Scanned [Type] documents and insurance cards to include in patient charts.
  • Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Verified patient information, including demographics, income and [Type] for input into [Software] system.
  • Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
  • Maintained confidentiality of patient information by adhering to HIPAA and [Type] procedures.
  • Provided customer service support and advice on regulations and requirements regarding various registration programs.
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
  • Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
  • Kept processes moving along smoothly so that wait times were minimized to [Number] minutes.
  • Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
  • Advised patients of monies required to be paid prior to services.
  • Delivered clear instructions to direct patients to specific areas, including outpatient unit and cardiac care floor.
  • Managed [Type] record database using [Software], keeping all information confidential in accordance with federal privacy laws
  • Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
  • Cross-trained in [Task] to assist [Job title] during staff member absences.
  • Collaborated effectively with [Job title] and other personnel to process [Type] paperwork and direct to appropriate departments.
  • Independently reviewed, processed and issued over [Number] application requests for [Type], [Type] and [Type] registration per [Timeframe].
Education and Training
Expected in 05/2012 to to High School Diploma | Norman North High School, Norman, OK GPA:
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Negotiated with vendors, saving company $[Amount] annually.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by average of [Number]% in [Year].
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action].
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted from [Job Title] to [Job Title], in less than 12-months.
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
Websites, Portfolios, Profiles
  • Jessica Claire
  • norman ok
  • medical field for 11 years
  • Certified [Job Title], [Company Name] - [Year]
  • [Area of expertise] License - [Year]
  • Association for Project Management (APM)
  • Licensed [Job Title] - [Year]
  • [Area of certification], [Company Name] - [Year]
  • [Area of certification] Training - [Year]

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Resume Overview

School Attended

  • Norman North High School

Job Titles Held:

  • PSR
  • PREMIERE Pediatrics
  • Registration Clerk


  • High School Diploma

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