Provider Relations Coordinator Resume Example Steward Health Care Network

PROVIDER RELATIONS COORDINATOR

Professional Summary

Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment.

Skills

Works well as part of a team as well as independently
Strong ability to prioritize multiple ongoing tasks and remain focused on the essence of an issue
Excellent with customer support services
Microsoft Office Proficient

Project Planning and Development experience·Demonstrates high degree of discretion while dealing with confidential information
Experience in managing cloud based computer systems such as SalesForce CRM
Skilled at learning new concepts quickly while working well under pressure

Work History

Provider Relations Coordinator, 10/2014 to Current
Steward Health Care Network – Methuen, MA

Provides high-level administrative support to Chapter Performance Directors and physician practices
On-boards new physicians via in-person meetings to present the Steward Health Care Network structure, available resources, and reference materials.
Set-up access to the Steward network and Steward applications for physicians and practice staff
Partners with practice staff and act as a single point of contact to field and resolve physician/practice questions/issues regarding fee schedules, referral simplification, patient population confirmations and other ad hoc network projects by coordinating across Steward teams to ensure task completion and/or resolution.
Provides training on Steward applications on an as-needed basis to practice staff and physicians
Helps physicians maintain current contact and practice information in the Steward provider database made up of 2,765 providers that feeds the web-based tools used by patients to contact and select Steward providers
Coordination of Chapter leadership Board, POD, and office manager meetings including but not limited to meeting logistics, preparation and distribution of meeting materials and official meeting minutes to be filed with the regional board for approval
Recruits, interviews, and trains new hires for department as needed.

Certified Release of Information Specialist, 11/2012 to 10/2014
Bactes Imaging Solutions – Beverly, MA

Fulfilled medical requests for customers and clients as requested.
Piloted new technological programs to better the efficiency of the workflow in the office.
Certified in HIPAA and other privacy regulations and implemented them on a daily basis.
Maintains strong lines of communication with both interoffice staff nationwide as well as off site customers and clients.

Lead Teacher, Team Leader, 03/2010 to 11/2012
Community Day Care Learning Center – Lawrence, MA

Excellent parent-teacher communication.
Developed lesson plans aligned with Commonwealth Standards.
Performed quarterly assessments on children in program.
Attended monthly professional development seminars as well as trainings on behavior management , professionalism and communication, time management, and assessments.

Head Teacher, 02/2009 to 02/2010
The Children's Learning Corner – Haverhill, MA

See above for similar description of duties.

Administrative Assistant, 10/2007 to 01/2009
Steve's Security and Stereo – Lawrence, MA

Managed office documentation.
Trained new hires.
Managed payroll.
Assisted supervisor with special projects.

Medical Office Secretary, 06/2006 to 09/2007
New England Neurological Associates – Lawrence, MA

Managed office documentation in a medical office.
Performed general administrative duties.

Education

Bachelor of Arts: Liberal Arts, May, 2012
University of Massachusetts - Lowell
Liberal Arts

Resume Overview

Companies Worked For:

Steward Health Care Network
Bactes Imaging Solutions
Community Day Care Learning Center
The Children's Learning Corner
Steve's Security and Stereo
New England Neurological Associates

School Attended

University of Massachusetts

Job Titles Held:

Provider Relations Coordinator
Certified Release of Information Specialist
Lead Teacher, Team Leader
Head Teacher
Administrative Assistant
Medical Office Secretary

Degrees

Bachelor of Arts : Liberal Arts , May, 2012

Provider Relations Coordinator Resume Example

Resume Score: 70%

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