Creative professional with a strong work ethic and a positive attitude. Willing to go the extra mile to guarantee customer satisfaction. Resourceful team player committed to delivering high quality results with little supervision.
MS Word, Excel and Outlook
Legal administrative support
Focused on Customer Satisfaction
Wrote a step-by-step procedure manual to help other legal secretaries and staff understand office practices and legal processes.
Entered detailed contracts and work orders through organized methods to increase execution speed and accuracy.
Created a filing system to that increased efficiency.
Property Preservation Processor November 2015Chesapeake Property Services － Middle River, MDProcess contracts for bank owned properties by formulating bids and populate with photographs and narrative. Maintain accounts receivable by creating Excel spreadsheets to calculate payments due for work completed. Reconcile all bank and credit card accounts using QuickBooks. Copy and scan documents. Organize files and manage daily office operations and maintenance of equipment.
Caregiver July 2014 to August 2015Caregiver － Baltimore, MDProvided companionship, meal preparation and light housekeeping. Facilitated distribution of medication and aided in daily hygiene for an elderly couple under hospice care.
Administrative Assistant June 2004 to June 2013Service Aluminum Corporation － Ellicott City, MD
Entered contracts and properly routed agreements and invoices through the signature process. Organized files, faxed trade sheets and scanned documents. Managed office inventory and placed new supply orders. Reviewed and approved supply invoices and balanced monthly petty cash account. Created spreadsheets to track monthly expenses for the Accounting department. Assisted receptionist with phone calls, mail and attaching invoices.
Secretary February 2001 to June 2004Law Office of Ronald Greene － Lanham, MDManaged the reception area by keeping supplies stocked. Greeted potential and existing clients upon arrival. Distributed intake sheet, gathered contact information and inquired about service needed. Made copies, sent faxes and handled all incoming and outgoing correspondence. Maintained the master calendar for client appointments and court appearances and acted as a liaison between clients, vendors and attorneys.
Owner/Floral Designer April 1987 to February 2001Lanham Florist － Lanham Seabrook, MDCo-owned and operated a retail flower shop. Designed floral arrangements, gift baskets, etc. Hired, trained and scheduled staff, inventoried and ordered all products and supplies, greeted customers, answered phones and performed all other tasks necessary.
High School Diploma : General Studies, 1982Fairmont Heights High School － Capitol Heights, MD, USA
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Companies Worked For:
Chesapeake Property Services
Service Aluminum Corporation
Law Office of Ronald Greene
Fairmont Heights High School
Job Titles Held:
Property Preservation Processor
High School Diploma : General Studies , 1982
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