Property Manager (Resigned) Resume Example Intoxalock

PROPERTY MANAGER (RESIGNED)

Professional Summary

Preservation of asset, clear leadership with keen resourceful management skill sets, which are combined with supreme customer service can be challenging. Yet very achievable when you are found with-in the same group of associates that are driven, just as an owner would be.

Skills

Conflict and Resolution
Crisis Management & Planning
Rebuilding Customer Service
Talent Coaching & Mentoring
Talent Acquisition & Evaluations
Cross Training with Promotions
Investor Relations & Monitoring

Asset Management & Planning
Building Baselines For Tomorrow
Leasing and Sales Teams
Market Assessments & Relining
Budget Assessments & Resolution
Property Enhancement & Return
Surplus of NOI & Extra Projects

Work History

Property Manager (Resigned), 06/2013 to 08/2013
Intoxalock – Phoenix , AZ

Just under 900 apartments and townhomes was undergoing a major resident and market repositioning.
Daily LRO rental pricing.
Provided solutions to rebalance property and create a turnaround project for the 2013 budget which was 150K behind, plus a delinquency average of 8% or greater.
Provided new outlines for the 10 million renovation project, marketing plan, budgeting, capital, renovation timing, amounts in progress, month-end expense close out, allocation of time and work order warranty controls.
Successfully implemented corporate housing program, where the property was set-up to receive 3-6 leases a week,plus gain furnished rentals.
Restored action into programs such as work order control, service team overtime, preventive maintenance program
Creation of forms to be used in new property file audit programs, guest card audits, Leasing Manager job duties, Office Recap Sheet, Property Project List of events, plans, resident concerns, Customer Service Program, New move-in & renewal warm call, plus a 30-day turnover log, NOI projection excel worksheet.
Involvement of monitoring the Military Housing Program.
Creation of operating statements by income reconciliation and general ledgers by paid invoices.

Condominium Manager, 07/2012 to 08/2012
Quantum Real Estate & HOA Board – City , STATE

120 private condo's, just over twenty years old, dual parking deck, controlled access systems, eight floors with elevators
Recommended bringing rental in-house for Quantum Real Estate Management to manage.
Started property enhancement program for the condominium interior and amenity areas.
Coordinated to bring contracted items in-house for 2013 budget preparation, over 100K in savings.
Sought after collection of credits from vendors, contractors, insurance companies.
Created template and outline for fair bidding rights
Property office start-up

Private Estate Asset Manager of Operations, Advisor, Marketing Consultant and Private Acquisitions , 10/2010 to 07/2012
Private Estate Owners Or Holders – City , STATE

Multiple Estates
Estates were in VA, MD, NC and GA.
Multi million dollars with active commercial businesses in operation or could be.
Sell, rent or buy assessments.
Commercial business cost assessments
Budgeting
Promotions and marketing of estates for rent, sell or commercial business.

Regional Property Manager, Property Manager, Assistant Property Manager, 09/2001 to 07/2010
Van Metre Companies – City , STATE

Managed up to 1700 apartments which was up to five properties that were class “A to B”, lease-up's and multi large scale renovation projects. Some properties were settled within a HOA neighborhood, therefore annual HOA budgets were created.
Market Rate and Affordable Housing with Monthly Occupancy Certification Report to the county.
During the worst economic times, as a Regional Manager my properties saw 1-2% of growth in revenue and an average of 97% occupancy.
Collection goal was less than 1%, as a Regional Manager and achieved.
Six years of multi-site management with rapid promotions and extended job duties outside of normal job description with higher authority level than others.
Thirty team members promoted from my management teams with eight being promoted when I became a Regional Manager.
As needed, placed in charged of the Van Metre Investment Properties (Apartments and Commercial)
Asked twice to be a Board Member as a the Van Metre Owners Chair for the Broadlands Community which has 4,000 homes plus retail and at least two apartment communities.
Eight years of working directly with the V an Metre ownership plus their investors and trustees.
Asked to sit with the Van Metre Owners, trustee and Executive VP's as the only outside party in lower career level other than the V an Metre ownership in a eight week executive leadership training program.
Approved weekly meeting minutes for operation and construction meetings.
Created the first V an Metre Powerpoint presentation for quarterly results and updates which was used going forward.
Over eight years of solid budget presentations, results, setting rent levels (performa, lease-up to stabilized).
Authored weekly, monthly to annual investor reporting. Four years of being the author of annual budget, reforecast budgets, independent rent model and five year capital projects.
Pre-construction planning from blueprint, floor-plan creation, market and rent level assessments in Northern Virginia.
Fee Management and Acquisitions for Virginia and Maryland;market studies and property evaluations, per Van Metre Ownerships request with Executive VP placing me directly on assignments by his recommendation.
Asked to inspect and evaluate Van Metre Properties (In Virginia: Arlington, Fairfax, Fredericksburg and in Florida, Maryland) for operations, marketing,budget, resident files, accounting,capital, work orders, curb appeal.
Telecommunication systems from contract negation, termination, change over events, trouble shooting problems, research for many properties and on behalf of Van Metre Ownership and company executives over a four year period.
Direct involvement (mostly as a a chair or co chair) with new company programs, such as defining the company standard of operations to be evaluated, credit and criminal background limitation and approval, company work order policy, customer service, in-house snow removal program,collections, job descriptions/duties, large scale corporate housing (In-house and 3rd party),relocation offering to 300 VW employee's directly to one of my properties, training program for corporate housing, and leasing and new hires, cross training promotion and leadership program which included company interns.
Highly successful repossessing of properties which relined to track back on budget or close to annual vs reforests cash flow goals. Lease up's stabilized ahead of plan.
As an Assistant Property Manager created national ad's and in charge of their management for the Washington Post News Paper. Apartment Living section were Ad $2,500 to $7,500, per week.
As an Assistant Manager,interviewed for Van Metre Companies Director of Marketing for Investment Properties. Awarded as 1st place in-house and 1st place runner up vs. outside interviewee who had over 20 years of experience.

Assistant Property Manager-Marketing Associate, 02/1999 to 09/2001
CAPREIT, INC – City , STATE

219 Apartments, Class *B*, Assistant Property Manager-Northern Virginia.
Approved resident files for credit.
Entered purchase orders.
Performed property month-end close out.
Processed property rent checks.
Walked market ready apartments.
Budget monitoring with budget cost over run sheets, as needed.
Leased apartments that where both furnished and non-furnished.
Created and managed print and online property marketing.
Trained new hires.

Marketing Associate, 02/1999 to 02/1999
Shelter Properties – City , STATE

219 Apartments, was bought by CAPREIT, INC.

Barn Manager/Property Manager and Horse Trainer, 06/1997 to 01/2000
Paper Chase Farms Or Also Known As, Fox Chase Farm – City , STATE

Fifty clients.
High cleint retention rate with a high level of ability to bring in new clients into my program.
Managed horses for sale and their marketing which brought in clients from all over the USA to my barn to test ride my horses that were for sale.
Horse Show Jump Crew Member for the George Morris Clinics.
Outside farm barn manager, of twenty stalls that were rented by private horse owners.
Process horseback riding payments, plus monitored monthly income and expense planning.

Education

High School Diploma: Advance Studies, 1997
Brentsville District High School - City, State
Advance Studies Degree plus focus over four years in:
Architecture Technical, Mechanical Drafting and Civil Drawings

No- Degree and Deans List, 2002
Northern Virginia Community College - City, State

Executive Leadership Course: 8 weeks, Dale Carnegie Executive Leadership Training Course - City

Accomplishments

Awards:

Top Property File Audits, Site Inspections, Operations Standards of either judged by mystery person, in-house or by 3rd party.
Van Metre Owners Choice Award
Best Investment Property (corporate and non-corpratae)
Best Property Manager
Best Assistant Manager
Top Performing Community
Top Mystery Shops 100%
Best Customer Service Award (survey results) Top IG Score (apartment product and quality of turnover)
All awards above where self earned, plus many of my team's also won these awards.
Apartment Ratings 50% Approval, as a Regional Property Manager
Virginia 4-H All Star

Software

Yardi
Jenark
AMSI/ESITE/Onesite
Vaultwear
ADP

Resume Overview

School Attended

Brentsville District High School
Northern Virginia Community College
Dale Carnegie Executive Leadership Training Course

Job Titles Held:

Property Manager (Resigned)
Condominium Manager
Private Estate Asset Manager of Operations, Advisor, Marketing Consultant and Private Acquisitions
Regional Property Manager, Property Manager, Assistant Property Manager
Assistant Property Manager-Marketing Associate
Marketing Associate
Barn Manager/Property Manager and Horse Trainer

Degrees

High School Diploma : Advance Studies , 1997
No- Degree and Deans List , 2002
Executive Leadership Course: 8 weeks ,

Property Manager (Resigned) Resume Example

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