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Property Manager/Owner Resume Example

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PROPERTY MANAGER/OWNER
Professional Summary

Focused Store Manager with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid chain store retail background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost store sales and support company success. Project Management Reporting capabilities Processes and procedures Client Relationships Product Life Cycle Management Strategic Planning Network Development / Operations

Work History
Property Manager/Owner, 01/2009 to Current
HollyRae LLC – Chicago, IL
  • Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Keep properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Use strong negotiating talents to obtain reasonable fees from contractors for internal and external work.
  • Establish strong, professional relationships with contractors and residents by promoting team collaboration and delivering exemplary service.
  • Analyze and evaluate monthly and quarterly financial statements.
  • Administer property-related budgets, review invoices and track costs.
  • Prepare specifications, solicit bids and approve subcontracts for building services.
  • Maintained P&L and shouldered corporate fiscal responsibility, resulting in 20% decrease in operating cost.
Lead Account Manager, 07/2018 to 03/2020
Local Health Pharmacy, Inc – Chicago, IL
  • Liaised between stores , accounts and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
  • Boosted store sales by 20% with proactive account servicing and diligent relationship-building.
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
Store Manager, 07/2000 to 06/2018
Walgreens Boots Alliance – Chicago, IL
  • Increased store sales 10% by establishing goals, overseeing performance and skills.
  • Coordinated daily leadership workshops to educate team members on best practices to optimize productivity.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Supervised 65 employees on 24hr shift, overseeing efficiency of customer service and daily operations.
  • Brought in over $25,000 in revenue per day at inner city location.
  • Reduced operational risks while organizing sales and P&L data to forecast performance trends.
  • Discovered areas of improvement by generating weekly operational sales reports.
  • Applied performance data to evaluate and improve operations, target current business conditions to forecast needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls to maximize business operational efficiency.
  • Appraised inventory levels weekly and ordered new merchandise to keep quantities well-stocked.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 20%.
  • Tracked and analyzed profitability and key metrics of Monthly Operating Statements establishment to improve overall profitability and bring in new customers.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Cultivated and strengthened lasting client relationships using interpersonal and Communicating.
  • Oversaw and improved deliveries worth over $1.6M per year through efficient coordination of daily operations.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
  • Led business planning, developed market strategy and established direct procurement of products from various vendors.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed, trained and motivated Pharmacy Managers and Assistant Store Managers to continuously improve knowledge and abilities in Pharmacy Chain field.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented Community Outreach Program and used adaptability to promote memorable, consistent and positive guest experiences.
  • Implemented innovative programs, including Employee of The Month Program to increase employee loyalty and reduce turnover.
Education
Bachelor of Science: Organizational Behavior, Business & Psychology, 06/1996
Northwestern University - Chicago, IL

Minored in Administrative Technique Certified Pharmacy Technician,, E C

Skills
  • Organization and Time management
  • Analytical skills
  • Verbal and written communication
  • Detail-oriented
  • Data management
  • Planning and Coordination
  • Written Communication
  • Processes And Procedures
  • Project Management
  • Analysis & Evaluation
  • Budgeting /Financial Planning
  • Data Warehousing
  • Strategic Planning
  • Disaster Recovery Planning
  • Network Development / Operations
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Resume Overview

Companies Worked For:

  • HollyRae LLC
  • Local Health Pharmacy, Inc
  • Walgreens Boots Alliance

School Attended

  • Northwestern University

Job Titles Held:

  • Property Manager/Owner
  • Lead Account Manager
  • Store Manager

Degrees

  • Bachelor of Science : Organizational Behavior, Business & Psychology , 06/1996

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