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Property Manager/Leasing Specialist Resume Example

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PROPERTY MANAGER/LEASING SPECIALIST
Professional Summary

Property Manager and licensed real estate professional offering 17 years of experience in business. Expertise in tenant relations, sales, marketing and business transactions. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Skills
  • Organizational skills
  • Project management
  • Marketing and advertising
  • Fair Housing Laws
  • Rent Manager proficiency
  • Resman proficiency
  • New Construction Lease-Up
  • Building operations
  • Property management
  • Leasing and sales
  • Financial budgeting and reporting
  • Yardi Voyager proficiency
  • Appfolio proficiency
  • LIHTC/Section 8
  • Conflict Resolution
  • Class A Property Management
Work History
Property Manager/Leasing Specialist, 09/2019 to Current
CincyArea Properties – Covington, KY
  • Increased occupancy 20% in less than 60 days by leveraging market knowledge and successful promotional strategies.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and resident outreach programs with focus on resident retention.
  • Maintained operational facilities attractive to potential residents by organizing regular maintenance, major repairs and capital improvement projects.
  • Utilized project management skills to quickly and efficiently meet deadlines of construction and maintenance projects.
  • Used negotiating skills to cut extensive renovation costs by 15% allowing an increase in budget for cosmetic updates.
  • Provided detailed reports to multiple investors outlining project updates, budget detail, prospect traffic, occupancy status, market surveys and invoicing, multiple times per week.
  • Responded promptly to messages and inquiries from residents and prospects. Utilized strong communication skills to promote conflict resolution and resident retention.
  • Received and posted monthly collections, maintaining high payment rates by building positive relationships with residents.
Leasing Specialist/Assistant Manager , 06/2019 to 09/2019
JR Anderson – Cincinnati, OH
  • Successful lease-up of new construction, Class A luxury community consisting of 201 units. Leased an average of 30 + units per month, achieving targeted occupancy percentages prior to date set within lease up schedules/deadlines
  • Developed and implemented tactical marketing plans.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Processed lease applications, criminal background and credit checks through Resman software. Contacted employers and landlords for employment and rental history.
  • Marketed property to local businesses with open houses, emails, phone calls, and various strategic marketing plans. Built strong rapport with current residents promoting multiple referrals, new leases
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Created and submitted reports on leasing activities, promotional activities and marketing budget.
  • Reviewed aged vacancies, market-ready apartments, and models and updated market reports accordingly for management review.
  • Daily problem solving using strong communication skills, reassuring residents with concerns regarding work orders, invoices, and various other day to day issues.
Property Manager, 03/2019 to 06/2019
Miller Valentine – Cincinnati, OH
  • Managed operations and leasing of LIHTC community.
  • Created and Audited Tax Credit files ensuring compliance with all state, local and federal regulations.
  • Kept meticulous records, detailed and fully compliant with reporting requirements.
  • Distributed and followed up on tenant renewal notices and recertifications.
  • Negotiated with contractors and vendors to obtain bids for various building services.
  • Communicated frequently and effectively with owners, residents and on-site associates.
  • Carefully screened applicants, pulling background investigations, credit reports, income verification, and past rental history. Maintained all information in Yardi Voyager.
  • Maintained sufficient number of units market-ready at all times.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Realtor, 03/2003 to 02/2019
Sibcy Cline Realtors Inc. – Ft. Mitchell , KY
  • Managed day to day operations of real estate sales office, consistently growing client bases and increasing revenue.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Generated sales through effective networking and marketing strategies to grow new business and increase productivity.
  • Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
  • Increased project productivity by collaborating with builders, investors and developers.
  • Increased home sales through persuasion, negotiation and ability to close.
  • Advised and informed prospective clients on current market activities/condition.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Education
High School DiplomaDixie Heights High School - Edgewood, KY
Real Estate License : Real Estate Northern Kentucky Real Estate School - Florence, KY
Business AdministrationNorthern Kentucky University - Cold Spring, KY
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Resume Overview

Companies Worked For:

  • CincyArea Properties
  • JR Anderson
  • Miller Valentine
  • Sibcy Cline Realtors Inc.

School Attended

  • Dixie Heights High School
  • Northern Kentucky Real Estate School
  • Northern Kentucky University

Job Titles Held:

  • Property Manager/Leasing Specialist
  • Leasing Specialist/Assistant Manager
  • Property Manager
  • Realtor

Degrees

  • High School Diploma
    Real Estate License : Real Estate
    Business Administration

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