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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Skills
  • New construction
  • Fair housing mandates
  • Commercial property
  • Mortgages and loans
Experience
05/2019 to Current
Property Manager Oakleaf Village Of Raleigh Reynoldsburg, OH,
  • Compiled and conveyed all operational and financial data to regional manager.
  • Developed and implemented strategic plan for property management.
  • Created and updated marketing materials for department programs and properties.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Created staff schedules in response to community needs.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Handled resident complaints and expedited all maintenance requests.
  • Collected and maintained careful records of rental payments.
  • Maintained accurate and updated websites and printed materials.
  • Contacted and followed up with tenants on renewal notices.
  • Supervised production of annual rent, operating expense and real estate tax adjustments.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Prepared detailed budgets and reports on financial conditions of [Type] property for [Client name].
  • Coordinated [Type] improvements in compliance with [Type] agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
03/2018 to 04/2019
Senior Property Manager Catholic Health Initiative Poulsbo, WA,
  • Analyzed market data to identify prospective development sites.
  • Maintained property by resolving tenant complaints and enforcing rules of occupancy.
  • Secured property by working with security patrol service.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Supervised production of annual rent, operating expense and real estate tax adjustments.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Compiled and conveyed all operational and financial data to regional manager.
  • Assisted owners with analyzing complex real estate documents and loan agreements.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
03/2002 to 03/2018
Property Manager Oakleaf Village Of Raleigh Springfield, MO,
  • Compiled and conveyed all operational and financial data to regional manager.
  • Developed and implemented strategic plan for property management.
  • Recommended clarifications and changes in program policies to director of property management.
  • Created and updated marketing materials for department programs and properties.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Created staff schedules in response to community needs.
  • Monitored common areas for cleanliness and safety.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Handled resident complaints and expedited all maintenance requests.
  • Collected and maintained careful records of rental payments.
  • Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
  • Maintained accurate and updated websites and printed materials.
  • Supervised production of annual rent, operating expense and real estate tax adjustments.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Monitored and documented all income, including delinquencies.
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Regularly updated asset management staff regarding leasing and property status.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Established and implemented leasing goals while managing effective lease expiration program.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
Education and Training
Expected in 06/1988
High School Diploma:
Iroquois High School - Louisville, KY
GPA:

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Resume Overview

School Attended

  • Iroquois High School

Job Titles Held:

  • Property Manager
  • Senior Property Manager
  • Property Manager

Degrees

  • High School Diploma

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