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property manager resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Vast experience in real estate management, focused on satisfying tenants and maintaining high occupancy rates. Strengths include sales skills, critical thinking and communicating with individuals at all levels.

Skills
  • Operations Management
  • Commercial Property
  • Knowledge of Leasing and Market Conditions
  • Sale and Rental Recordkeeping
  • Vacancy Marketing
  • Violation Resolution
  • Administrative Leadership
  • Grounds and Facility Inspection
  • Tenant and Owner Liaising
  • Property Service Contract Administration
  • Maintenance Oversight
  • Client Relations
  • Financial Reporting
  • Operating Cost Tracking
  • Complaints Investigation
  • Deposits Management
  • Budget Preparation
  • Multi-Family Property Management
  • Skilled Multi-Tasker
  • Valid Florida Driver's License
  • Clear Communication
  • Complex Problem Solving
  • Property Showing
  • Critical Thinking
  • Creative and Adaptable
  • Personnel Management
  • Tenant Eligibility Determination
Experience
04/2012 to 01/2022 Property Manager Oakleaf Village Of Raleigh | London, OH,
  • Tracked and flagged key lease dates, planned rent increases and option renewal periods for existing real estate portfolios
  • Drafted leasing agreements, managed internal sign-off process and coordinated deals with brokers
  • Prepared detailed budgets and financial reports for properties
  • Directed collection of insurance premiums, taxes and incurred operating expenses
  • Managed and oversaw operations, maintenance and administration of properties
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties
  • Inspected properties regularly
  • Collected monthly assessments, rental fees, deposits and payments
  • Updated tenant and unit information to keep current in housing database
  • Solicited and analyzed bids for repairs, renovation and general maintenance
  • Oversaw and monitored preventative maintenance and energy management inspections and programs
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties
  • Responded to tenant maintenance requests according to agreed conditions for building functionality
  • Facilitated tenant paperwork processing and verification
  • Built relationships with service vendors and submitted associated billing statements
  • Met with prospective tenants to show property and assess applications or sign leases
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs
  • Worked with on-site and remote service providers to support tenants requesting accommodations
  • Drafted and monitored budgets for overall maintenance and operations
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations
  • Exercised direct supervision over property staff
07/2008 to 04/2012 Property Manager Oakleaf Village Of Raleigh | Louisville, KY,
  • Collected monthly assessments, rental fees, deposits and payments
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Handled resident complaints and expedited maintenance requests
  • Oversaw and monitored preventative maintenance and energy management inspections and programs
  • Completed lease applications and verifications, notifying prospects of results
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Built relationships with service vendors and submitted associated billing statements
  • Met with prospective tenants to show property and assess applications or sign leases
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits
  • Drafted and monitored budgets for overall maintenance and operations
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations
  • Exercised direct supervision over property staff
06/2005 to 05/2008 Property Manager's Assistant Gateway Management Services, Inc | City, STATE,
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties
  • Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks
  • Scheduled maintenance calls
  • Maintained accurate and updated websites and printed materials
  • Contacted tenants to collect overdue rent or to discuss other important issues
  • Welcomed 5-10 potential tenants weekly
  • Handled resident complaints and expedited maintenance requests
  • Collected monthly assessments, rental fees, deposits and payments
  • Updated tenant and unit information to keep current in housing database
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations
  • Met with prospective tenants to show property and assess applications or sign leases
Education and Training
Expected in 06/1992 to to Bachelor of Arts English | Stony Brook University, Stony Brook, NY GPA:

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Resume Overview

School Attended

  • Stony Brook University

Job Titles Held:

  • Property Manager
  • Property Manager
  • Property Manager's Assistant

Degrees

  • Bachelor of Arts English

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