Property Manager resume example

Develops administrative processes to achieve organizational objectives and improves office efficiency. Manages physical and digital files. Directs customer communication to appropriate department personnel. Tracks and submits employee timesheets to prepare for payroll processing. Responds effectively to sensitive inquiries or complaints. Coordinates appointments, meetings and conferences. Prepares and prioritizes calendars and correspondence. Manages inventory to ensure all supplies were in stock and within budget. Inventories and orders supplies for office. Provides secretarial and office management support while building cooperative working relationships. Manages scheduling for staff and monitored resource allocation to provide optimal coverage and service. Compiles and produces presentations and reports as directed by leadership team. Manages office duties: ordered materials, organized workspaces, answered emails and made phone calls. Answers phones to direct callers, schedule appointments and provide general office information. Greets visitors or callers daily to handle questions or direct to appropriate staff. Receives and routes incoming calls and correspondence to promote timely communication. Answers and routes telephone calls and took messages. Obtains scanned records and uploads to database. Delivers exceptional customer service through direct communication with clients and team members. Maintains office supplies inventory by checking stock and ordering new supplies. Oversees office inventory and timely reordering of supplies.

Processes financial documents, contracts, expense reports and invoices. Assists with payroll preparation and entered data into cumulative payroll document. Manages incoming and outgoing mail, filing and meeting coordination. Oversees office inventory by restocking supplies and submitting purchase orders. Answers phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service. Maintains appointment and event calendars for executives and department heads. Screens visitors and directs to specific location for office safety. Manages electronic calendars using Microsoft and schedules meetings, appointments and conference calls. Assists with basic accounting functions by reconciling company credit card, petty cash and expense reports. Processes incoming mail and packages and place envelopes in bins for employees.

Handles resident complaints and expedites maintenance requests. Collects monthly assessments, rental fees, deposits and payments. Updated tenant and unit information to keep current in housing database. Coordinates general maintenance and repairs to keep facilities operational and attractive. Solicits and analyzes bids for repairs, renovation and general maintenance. Reviews completed applications and assesses household information against file history and program regulations. Welcomes customers, offered assistance and answers questions by providing rates, terms and conditions of rental. Updates and maintains rental agreement files and documents. Answers telephones to assist customers and resolve issues. Collects payment by processing credit card transactions.