LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

Skills
    • Property tours and inspections
    • Customer service-focused
    • Knowledge of building codes
    • Tenant and eviction laws
    • Maintenance knowledge
    • Contract Negotiation
    • Exceptional oral and written communication skills
    • Database Management
    • Adaptable
    • Property management
    • Staff Management
Education
US Navy A School Joliet, IL, Expected in Diploma : Gas Turbine Mechanic - GPA :
US Navy C School Joliet, IL, Expected in Diploma : Gas Turbine Mechanic - GPA :
Work History
The Integral Group Llc - Property Manager
Roswell, GA, 03/2014 - Current
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by utilizing strategy improvements with use of marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Maintained sufficient number of units market-ready for lease.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
Lithia Motors - Finance and Insurance Manager
Lewisville, TX, 01/2011 - 03/2014
  • Compiled closing packages for drafting and presentation accuracy.
  • Monitored pipelines to track and log status of loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Explained very technical financial information to applicants in easy to understand language.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
Lithia Motors - Finance and Insurance Manager
Mars, PA, 01/2010 - 01/2011
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Explained very technical financial information to applicants in easy to understand language.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Columbus Hospitality - Sales Coordinator
Bonita Springs, FL, 09/2008 - 01/2010
    • Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
    • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
    • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
Affiliations

Member of the US Navy from October 1992 to September 1998

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Resume Overview

School Attended

  • US Navy A School
  • US Navy C School

Job Titles Held:

  • Property Manager
  • Finance and Insurance Manager
  • Finance and Insurance Manager
  • Sales Coordinator

Degrees

  • Diploma
  • Diploma

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