Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Seasoned Leader with solid record of success in streamlining operations to decrease costs and promote organizational efficiency.

  • Performance improvement
  • Recruitment
  • Client Account Management
  • Team Leadership
  • Business Development
  • Sales expertise
  • Coaching and mentoring
  • Operations management
  • Consistently meet goals
  • Training and Development
  • Financial budgeting and reporting
  • Maintenance knowledge
  • General Ledger Accounting
  • Account Reconciliation
  • Budgeting
  • Schedule Management
  • New hire processing
  • Time Sheet Review
  • Conflict Resolution
  • Diplomatic
  • Telephone and email etiquette
  • Accounts Receivable
  • Project Management
  • Records management
  • Team Building
  • Marketing Understanding
  • Relationship building
  • Complaint resolution
Work History
02/2021 to 12/2021
Property Manager The Integral Group Llc Columbia, SC,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
03/2015 to 08/2020
General Manager Fray Fitness Memphis, TN,
  • Managed all aspects of the Hotel including hiring, training, supervising
    and evaluation of staff.
  • Established and continually met or exceeded sales goals. I was able to
    increase the profit margin.
  • Introduced sales strategies and techniques to market the business, and
    increased community involvement and presence.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Created motivated and positive environment to inspire employees and make guests feel welcome.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
02/2013 to 07/2015
General Manager Fray Fitness Memphis, TN,
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed expenses and cut costs
  • Upheld company policies and implemented standards fairly.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
11/2011 to 01/2013
Hotel Manager Proper Hospitality Malibu, CA,
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Established best policies and procedures for hotel operations.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Managed and supervised employees. Conducted front desk meetings
    and weekly revenue meetings.
  • Developed and initiated Training and Development systems for staff.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
Expected in
Associate of Science: Business Management
Navajo Community College - Crown Point,
Expected in
: Certificate in Farrier Science
Navajo Community College - Crown Point,
Expected in
High School Diploma:
Mount Tahoma High School - Tacoma, Wa,

Choice Hotels “HOST” Certified (Corporate General Manager)

Choice Hotels “CHESS” Certified (Choice Hotels Executive Sales Training)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Typos

Resume Overview

School Attended

  • Navajo Community College
  • Navajo Community College
  • Mount Tahoma High School

Job Titles Held:

  • Property Manager
  • General Manager
  • General Manager
  • Hotel Manager


  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: