Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Seasoned Leader with solid record of success in streamlining operations to decrease costs and promote organizational efficiency.
Skills
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Work History
02/2021 to 12/2021
Property Manager The Integral Group Llc – Columbia, SC,
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
03/2015 to 08/2020
General Manager Fray Fitness – Memphis, TN,
- Managed all aspects of the Hotel including hiring, training, supervising
and evaluation of staff. - Established and continually met or exceeded sales goals. I was able to
increase the profit margin. - Introduced sales strategies and techniques to market the business, and
increased community involvement and presence. - Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Created motivated and positive environment to inspire employees and make guests feel welcome.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
02/2013 to 07/2015
General Manager Fray Fitness – Memphis, TN,
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed expenses and cut costs
- Upheld company policies and implemented standards fairly.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
11/2011 to 01/2013
Hotel Manager Proper Hospitality – Malibu, CA,
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- Established best policies and procedures for hotel operations.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed and supervised employees. Conducted front desk meetings
and weekly revenue meetings. - Developed and initiated Training and Development systems for staff.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
Education
Expected in
Associate of Science: Business Management
Navajo Community College - Crown Point,
Navajo Community College - Crown Point,
Expected in
: Certificate in Farrier Science
Navajo Community College - Crown Point,
Navajo Community College - Crown Point,
Expected in
High School Diploma:
Mount Tahoma High School - Tacoma, Wa,
Mount Tahoma High School - Tacoma, Wa,
Certifications
Choice Hotels “HOST” Certified (Corporate General Manager)
Choice Hotels “CHESS” Certified (Choice Hotels Executive Sales Training)
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Resume Overview
School Attended
- Navajo Community College
- Navajo Community College
- Mount Tahoma High School
Job Titles Held:
- Property Manager
- General Manager
- General Manager
- Hotel Manager
Degrees
- Associate of Science
- High School Diploma
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