Property Manager resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Microsoft Office Proficient
Payroll Preparation
Data Recording
Record Sorting and Filing
Outgoing Mail Preparation
Payroll Administration
Data Entry and 10-Key
Termination Processing
Administering Payroll
Wages and Salary
Work History
Property Manager, 04/2019 - Current Fairfield Residential Llc – Woodland Hills, CA,
FHA Software
10 years leadership experience
Strong communication skills - both verbally and written
Knowledgeable of the proper protocol for collecting, processing and analyzing information
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintained sufficient number of units market-ready for lease.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Responsible for overall operations of a large metropolitan apartment complex
Show perspective residents floor plans, layouts and explain the rental and application process
Dispatch maintenance and service calls
Maintain overall safety and security of complex
Windows 2011 (Microsoft word, powerpoint, excel
Onesite Software
Dispatch maintenance and service calls
Maintain overall safety and security of complex
Windows 2011 (Microsoft word, powerpoint, excel)
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Kept accurate records of all resident and tenant correspondence.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
Escalated major issues to property manager for immediate remediation.
Showed apartments to potential tenants and answered questions regarding community.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Introduced prospective tenants to types of units available and performed tours of premises.
Education
Bachelor of Science: Criminal Justice, Expected in 09/2009 - ITT-Technical Institute - Nashville, GPA:
Certificate: Medical Assistant, Expected in 09/2006 - Hi-Tech Institute - Nashville, GPA:
Associate of Applied Science: Business Management, Expected in - Nashville State Technical Community College - Nashville, TN GPA:
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