LiveCareer-Resume

Property Manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Microsoft Office Proficient
  • Payroll Preparation
  • Data Recording
  • Record Sorting and Filing
  • Outgoing Mail Preparation
  • Payroll Administration
  • Data Entry and 10-Key
  • Termination Processing
  • Administering Payroll
  • Wages and Salary
Work History
Property Manager, 04/2019 - Current
Fairfield Residential Llc Woodland Hills, CA,
  • FHA Software
  • 10 years leadership experience
  • Strong communication skills - both verbally and written
  • Knowledgeable of the proper protocol for collecting, processing and analyzing information
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained sufficient number of units market-ready for lease.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Handled employee time and vacation requests.
  • Handled monthly invoices of various vendors
Assistant Property Manager, 04/2019 - 05/2022
Cardinal Group Companies Greeley, CO,
  • FHA Software
  • Section 8/Tax Credit)
  • Maintain Annual Recertification and Interims
  • Process
  • Dispatch maintenance and service calls
  • Maintain overall safety and security of complex
  • Windows (Microsoft word, powerpoint
  • Excel)
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
  • Escalated major issues to property manager for immediate remediation.
  • Posted policies and rules in common areas for tenant review.
Assistant Manager, 11/2013 - 03/2019
Marcus Corporation Country Club Hills, IL,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
Assistant Property Manager, 11/2008 - 11/2013
Cardinal Group Companies Huntsville, TX,


  • Tax Credit)
  • Responsible for overall operations of a large metropolitan apartment complex
  • Show perspective residents floor plans, layouts and explain the rental and application process
  • Dispatch maintenance and service calls
  • Maintain overall safety and security of complex
  • Windows 2011 (Microsoft word, powerpoint, excel
  • Onesite Software
  • Dispatch maintenance and service calls
  • Maintain overall safety and security of complex
  • Windows 2011 (Microsoft word, powerpoint, excel)
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
  • Escalated major issues to property manager for immediate remediation.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
Education
Bachelor of Science: Criminal Justice, Expected in 09/2009
-
ITT-Technical Institute - Nashville,
GPA:
Certificate: Medical Assistant, Expected in 09/2006
-
Hi-Tech Institute - Nashville,
GPA:
Associate of Applied Science: Business Management, Expected in
-
Nashville State Technical Community College - Nashville, TN
GPA:

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Resume Overview

School Attended

  • ITT-Technical Institute
  • Hi-Tech Institute
  • Nashville State Technical Community College

Job Titles Held:

  • Property Manager
  • Assistant Property Manager
  • Assistant Manager
  • Assistant Property Manager

Degrees

  • Bachelor of Science
  • Certificate
  • Associate of Applied Science

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