Property Manager Executive Property Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated Executive Property Manager with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills and resourceful nature.

  • New construction - Lease up experience
  • Knowledge of leasing and market conditions
  • Skilled multi-tasker
  • Team building
  • Critical thinking
  • Reliable and trustworthy
  • Sales and marketing
  • Friendly, positive attitude
  • Training & Development
Property Manager/Executive Property Manager, 09/2015 to Current
General Investment & Development CompaniesConcord, MA,
  • Oversee 2 brand new lease up communities from beginning of construction to stabilization.
  • Conducted apartment tours for potential tenants and answered any questions while providing excellent customer service.
  • Collected monthly rental fees, deposits and payments.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Created and updated marketing materials for two new construction properties.
  • Developed and managed highly skilled on-site staff through recruitment, training and motivation.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Inspected community regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited all maintenance requests.
  • Coordinated general maintenance and repairs to keep property operational and attractive.
  • Prepared detailed budgets and reports on financial conditions of the property.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Processed, reviewed and approved invoices related to property costs based on budgetary and contractual specifications.
  • Worked with ownership to identify, develop and achieve community goals and objectives.
  • Established and implemented leasing goals while managing effective lease expiration program.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
Property Manager, 10/2014 to 09/2015
H.G. Fenton CompanySan Diego, CA,
  • Manage overall daily operations to optimize the return on investment.
  • Prepare weekly and monthly financial reports, oversee all expense and cost tracking.
  • Assist in preparation of annual budget and complete quarterly variance reports.
  • Approve all invoices and approve for payment.
  • Provide quality living environment for residents while promoting positive working relationships with employees.
  • Take the necessary steps to ensure both appearance and physical integrity of the property are in good condition at all times.
  • Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation.
  • Monitor service operations to ensure vacant apartments are in market ready conditions and within company standards.
  • Train, coach and mentor team members; ensure team members receive necessary training and adhere to company policies and procedures.
  • Monitor compliance with Fair Housing regulations and other laws as they relate to property specific guidelines.
Assistant Property Manager, 02/2007 to 10/2014
JMG Realty, IncCity, STATE,
  • Post all payments for the community.
  • Processed all move out statements and handled all collection efforts in house to avoid high debt collector fees.
  • Complete weekly and monthly financial reports.
  • Checked rental eligibility by following company's application verification process.
  • Showed prospective residents around the community, highlighting features and redirecting concerns to capture interest.
  • Worked closely with the maintenance team to ensure 100% resident satisfaction and desirable curb appeal.
Leasing Consultant/Assistant Manager, 06/2003 to 02/2007
McComber Creek ApartmentsCity, STATE,
  • Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Inspected outside of property regulary and immediately notified maintenance department to remedy issues and maintain curbside appeal.
  • Checked rental eligibility by following company's verification process.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Increased occupancy through dynamic marketing initiatives.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Education and Training
: , Expected in
South Carolina Property Manager License - ,
: , Expected in
Annual Fair Housing Training - ,

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Resume Strength

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Resume Overview

School Attended
  • South Carolina Property Manager License
  • Annual Fair Housing Training
Job Titles Held:
  • Property Manager/Executive Property Manager
  • Property Manager
  • Assistant Property Manager
  • Leasing Consultant/Assistant Manager