LiveCareer-Resume

property manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Skills
  • Knowledge of Leasing and Market Conditions
  • Fair Housing Mandates
  • Commercial Property
  • Mortgages and Loans
  • Client Relations
  • Budget Preparation
  • Disturbance Handling
  • Financial Reporting
  • Complaints Investigation
  • Grounds and Facility Inspection
  • Monthly Fee and Payment Collection
  • Local and State Laws
  • Tenant and Owner Liaising
  • Contract Negotiation
  • Supply Coordination
  • Maintenance Oversight
  • Legal Issue Resolution
  • Vacancy Marketing
  • Dispute Handling
  • Violation Resolution
  • Codes Compliance
  • Decision Making
  • Property Service Contract Administration
  • Repair Planning
  • Sale and Rental Recordkeeping
  • Skilled Multi-Tasker
  • Valid [State Name] Driver's License
  • Sales and Marketing
  • Multi-Family Property Management
  • Tenant Eligibility Determination
  • Spreadsheet Tracking
  • Microsoft Office
  • Critical Thinking
  • Mobile Device Operation
  • Creative and Adaptable
  • Social Perception
  • Terms Explanation and Enforcement
  • Customer Relations
  • Relationship Building
  • Rent Pricing Optimization
  • Multitasking and Prioritization
  • Team Building
  • Schedule Coordination
  • Work Planning
  • Property Showing
  • Clear Communication
  • Accurate Property Valuation
  • Financing Coordination
  • Basic Mathematics
  • Data Entry
  • Complex Problem Solving
  • Video Surveillance
  • Cloud-Based File Management
Education and Training
Lacey Township High School Lanoka Harbor, NJ Expected in 06/2017 High School Diploma : - GPA :
Experience
Commonbond Communities - Property Manager
Edina, MN, 01/2020 - Current
  • Organized legal documents in company filing systems and databases.
  • Stayed abreast of changes in legislative and regulatory guidelines.
  • Participated in client interviews, observed questioning process and documented information.
  • Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Planned and coordinated open house events to move properties.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Maximized market share by working with clients and building relationships.
  • Called or emailed lapsed clients to inquire about continuing needs.
Otg - Server
Saint Paul, MN, 11/2017 - 12/2020
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Filled condiments and napkin containers during slack periods.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Presented menus and answered questions regarding items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Set up tables in between patrons to reduce wait times.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Informed customers of daily specials and signature menu items.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
Otg - Server
Philadelphia, PA, 01/2015 - 10/2017
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Filled condiments and napkin containers during slack periods.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Explained goals and expectations required of trainees.
  • Provided exceptional service to high volume of daily customers.
  • Created and offered additional materials to enhance training.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Provided exceptional service to high volume of daily customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted frequent visitors by name and explained new promotions.
  • Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Filled and served various beverages for customers.

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Resume Overview

School Attended

  • Lacey Township High School

Job Titles Held:

  • Property Manager
  • Server
  • Server

Degrees

  • High School Diploma

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