LiveCareer-Resume

Property Manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Deposits Management
  • Tenant and Owner Liaising
  • Fair Housing Mandates
  • Decision Making
  • Sale and Rental Recordkeeping
  • Complaints Investigation
  • Disturbance Handling
Experience
Property Manager, 07/2022 to Current
Commonbond CommunitiesGolden Valley, MN,
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Exercised direct supervision over property staff.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Handled resident complaints and expedited maintenance requests.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Updated tenant and unit information to keep current in housing database.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Built relationships with service vendors and submitted associated billing statements.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
ER Registration Clerk/patient Accounts, 06/2007 to Current
Commonbond CommunitiesMinnetonka, MN,
  • Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Met needs of physicians and other treating team members with timely retrievals of patient medical records.
  • Assigned patients to diagnosis-related groups using [Software].
Property Manager, 10/2019 to 07/2022
Tamco /Northgate Arms ApartmnetsCity, STATE,
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Exercised direct supervision over property staff.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Handled resident complaints and expedited maintenance requests.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Updated tenant and unit information to keep current in housing database.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Built relationships with service vendors and submitted associated billing statements.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
Patient Accounts/Coding/Billing Clerk, 06/2003 to 07/2007
Parkway Medical GroupCity, STATE,
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Reviewed data for deficiencies or errors to correct incompatibilities and review output.
  • Reconciled financial accounts using [Software program] software.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Weighed envelopes containing statements to determine correct postage and affix postage.
  • Maintained historical records by microfilming and filing documents.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Answered customer questions to maintain high satisfaction levels.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Collected, posted and managed patient account payments.
  • Developed strong professional rapport with vendors and clients.
Education and Training
High School Diploma: , Expected in 06/1988
Franklin County High School - Winchester, TN
GPA:

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Resume Overview

School Attended

  • Franklin County High School

Job Titles Held:

  • Property Manager
  • ER Registration Clerk/patient Accounts
  • Property Manager
  • Patient Accounts/Coding/Billing Clerk

Degrees

  • High School Diploma

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