property manager resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated professional with 11 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
Commercial property
New construction
Knowledge of leasing and market conditions
Fair housing mandates
Skilled multi-tasker
Valid North Carolina driver's license
Sales and marketing
Training & Development
Planning
Data Management
Friendly, positive attitude
Active listening
Credit Card Payment Processing
Multitasking and Prioritization
Issue and Complaint Resolution
Creative Problem Solving
Data Entry and Maintenance
Customer Account Management
Upbeat and Positive Personality
Building Customer Trust and Loyalty
Efficient and Detail-Oriented
Courteous with Strong Service Mindset
Calm and Professional Under Pressure
Senior Leadership Support
Business Development Understanding
Sales Expertise
Experience
Property Manager, 09/2019 to Current Monarch Investment And Management Group – Canon City, CO,
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Updated and maintained rental agreement files and documents.
Answered telephones to assist customers and resolve issues.
Assisted property owners in locating tenants to lease or rent available space.
Salon Owner/Operator, 05/2014 to 07/2019 Autosource Motors – Dallas, TX,
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Interviewed, trained and supervised employees.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Met and maintained all state board regulations and guidelines.
Kept up-to-date on regulatory changes affecting business operations.
Set pricing structures according to market analytics and emerging trends.
Resolved issues quickly through meticulous research and quick decision making.
Managed operations budgeting, accounts payable and accounts receivable and payroll via quickbooks.
Kept records for production, inventory, income and expenses.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Automotive Service Writer, 06/2017 to 12/2017 Grand Sierra Resort And Casino – Reno, NV,
Provided time and cost estimates for proposed service to gain customer authorization.
Courteously greeted customers and assisted with initiating service requests.
Scheduled repair work by assigning tasks to mechanics based on skills and availability.
Documented service information in system within client profiles and updated repair status.
Researched vehicle maintenance history to determine maintenance needs.
Entered mechanics' time into system, communicated completed work to customers, and closed service work orders.
Observed and managed repair time to accelerate return of vehicle to customer.
Called customers to schedule vehicle inspections, recall work and preventive maintenance.
Reduced vehicle repair time by checking parts inventory to confirm availability or order specific parts.
Identified automotive issues to determine service needs by reviewing symptoms, test driving and conducting inspections.
Presented accurate estimates to inform customers of service charges and expectations.
Conferred with customers to understand service needs and write up accurate orders.
Human Resources Assistant, 11/2011 to 04/2014 Mount Snow Ski Resort – City, STATE,
Created, organized and maintained employee personnel files to keep sensitive data secure.
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Conducted employment verification and background investigation to facilitate hiring process.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Submitted monthly, quarterly and weekly reports to management for mandatory reporting.
Handled sensitive and confidential employee information with complete discretion.
Processed onboarding paperwork for new hires and rehires.
Education and Training
: Cosmetology, Expected in 05/2015 to South Western Community College - Sylva, NC GPA:
High School Diploma: , Expected in 03/2011 to Alternative Learning Center - Waynesville , NC GPA:
2.5 years of excelled fast-paced general education through a small public High School.
: Human Resources Development, Expected in to Haywood Community College - Clyde, NC GPA:
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