property manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Links
https://www.facebook.com/onefiveapartments/
https://www.instagram.com/Jessica.Claire/
linkedin.com/in/Jessica-Claire-6857631a5
Professional Summary
Efficiently oversee all operational aspects of Class D Residential Property buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
Skills
Financial budgeting and reporting
MRI accounting software
Database Management
Property tours and inspections
Marketing and advertising
Leasing and sales
Tenant and eviction laws
Maintenance knowledge
Building operations
Staff Management
Affordable housing programs knowledge
Contract Negotiation
Customer service-focused
Budgeting
Document management
Work History
Property Manager, 08/2015 - Current Regency Centers – Solana Beach, CA,
Administered operations to handle needs of more than (418) tenants across (3) property units.
Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Maintained documentation, wrote reports and tracked expenses using Rent Manager, MRI Property Software and Entrata Property Management Software.
Established and maintained systems to report and track ROI.
Analyzed and evaluated monthly and quarterly financial statements.
Oversaw monthly collections of over $49,000-$129,000 in funds across three properties, maintaining high payment rates by building positive relationships with tenants.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Promoted positive company and owner relationships through proactive attention to concerns.
Generated leads for sales and rental properties through cold calls and referrals.
Used strong negotiating talents to obtain reasonable fees from contractors for Construction and Interior/ Exterior Property Renovation work.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Prepared specifications, solicited bids and approved subcontracts for building services.
Boosted occupancy percentage from 50% TO 99% overall combined properties by leveraging market knowledge and successful promotional strategies.
Maximized rental income while minimizing expenses through effective planning and control.
Administered property-related budgets, reviewed invoices and tracked costs.
Compiled maintenance and repair requests for submission to Regional department and reached out to local contractors for bid proposals.
Delivered emergency 24-hour on-call service for tenants on building issues.
Built relationships with residents, families and community.
Developed and implemented unique and engaging activities for residents.
Oversaw facilities maintenance and repairs to improve resident quality of life.
Accepted and processed payments for regular costs and special fees.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Oversaw and enhanced work of leasing assistant and maintenance service team members to promote optimal efficiency and obtain necessary results.
Discussed Community cohesiveness and apartment maintenance concerns with residents in order to develop strategic resolutions and execute plan of action within reasonable amount of time to complete.
Helped customers complete purchases, locate items and helped to promote loyalty, satisfaction and sales numbers.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Educated customers on promotions to enhance sales.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Worked with diligence to regularly meet or exceed special targets and specific product promotions.
Controlled food costs and managed inventory.
Stocked merchandise each night, clearly labeling items, arranging according to size or color and preparing attractive displays.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Maintained current knowledge of shelf models and end cap plans to effectively merchandise products.
Readied items for sales floor stocking by affixing tags and preparing pallets.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Performed regular segment cycle counts and product inventory audits to maintain accurate records.
Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Performed daily inventory checks of merchandise on hand through ordering and product stock accurately of over 400 shelf products
74D Chemical Operations Specialist, 10/2003 - 11/2011 United States Army – City, STATE,
Created and oversaw Combat Readiness training programs for 57th Transportation Battalion, 84TH Engineer Battalion, 4th Chemical Company, 21st Military Police Company (Airborne) and 71st Chemical Company during 8 years of Military Service with two deployments during Operation Iraqi Freedom in 2006 and 2009.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Deployment readiness for soldiers within Battalion.
Trained and mentored incoming soldiers to fulfill various roles and prepare for unit readiness and team cohesiveness.
Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Monitored day-to-day activities with Company Commander and Higher Headquarters, noting areas needing improvement and implementing plans for rectification and training needs.
Developed curricula, instructions, documentation, quarterly reports and power-point presentations for training, scheduled events and readiness development for Company Commander and Higher Headquarters.
Planned and implemented group safety training.
Scheduled and performed equipment maintenance.
Authored and submitted Quarterly Training reports and combat readiness reports to Higher Headquarters.
Stored, retrieved, mixed and monitored chemicals used in production process.
Safely used various machinery and equipment, including Hazardous Material and Safety procedures and policies during chemical drumming operations.
Provided general and preventative maintenance on gas, radio-active equipment and chemical manufacturing equipment.
Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
Authored and submitted Chemical Operations training reports and Chemical training classes quarterly to Higher Headquarters.
Managed quality assurance program, equipment control and accountability of all high dollar value equipment during and after deployment.
Rated job performance for 10 subordinates providing timely and effective feedback, conducting Non-Commissioned Officer Evaluation Reports in order to develop and train soldiers for leadership and combat readiness.
Coordinated with unit leadership and direct superiors for tasking and managed subordinates to execute.
Designated mandatory reporter for all sexual assault and harassment complaints for enlisted soldiers.
Upheld code of conduct and maintained professionalism in stressful situations.
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth Headquarter operations.
Trained in conflict resolution among subordinates, equals and superiors.
Assisted in preparation for and executive command level inspections for personnel and administration areas.
Kept abreast of implementation of new policy statements, regulations and directives issued by higher headquarters for administrative and personnel activities.
Evaluated and prepared reports and data on strength of personnel and established duty assignments of enlisted personnel.
Improved office efficiency by effectively managing internal communications and correspondence.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
Associate of Science: Nutrition Sciences, Expected in 10/2022 - College of Southern Nevada - Las Vegas, NV GPA: Status -
Associate of Arts: Advertising And Graphic Design, Expected in 12/2020 - Sessions College For Professional Design - Tempe, AZ GPA: Status -
High School Diploma: , Expected in 05/2001 - Centennial High School - Las Vegas, NV GPA: Status -
No Degree: Real Estate Agent, Expected in - Kevo Real Estate School - Tulsa, OK , GPA: Status -
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