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property manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Accomplished and energetic Multi–Site Certified Apartment Manager with a solid history of achievement in Residential Property Management. Very dedicated leader with strong organizational abilities and with in-depth knowledge of tenant, landlord laws, well versed in multiple aspects of leasing, marketing, staff management, financial reports and budgeting, skilled in customer relations and collections. Track record of maintaining profitability through positive resident relations, cost controls and increasing Economic Occupancy, thereby increasing the bottom line.

Skills
  • Maintenance knowledge
  • Building operations
  • Financial budgeting and reporting
  • Property tours and inspections
  • Tenant and eviction laws
  • City and county regulations
  • Customer service-focused
  • Adaptable
  • Staff Management
Education
Escuela Y Liceo Elbio Fernandez Montevideo, Uruguay, Expected in 12/1992 High School Diploma : - GPA :
Academias Pitman Montevideo, Uruguay, Expected in 12/1994 Administration & Business : - GPA :
Certifications
Crime Free Certification Customer Service & Crisis Management and Conflict Resolution Certification
Work History
Regency Centers - Property Manager
Houston, TX, 06/2020 - Current
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready at all times.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
Regency Centers - Property Manager
Los Angeles, CA, 09/2016 - 06/2020
  • Westland Real Estate (900+ units/4 properties combined) Las Vegas, Nevada.
  • Revitalized 4 underperforming properties.
  • Increased property occupancy from 78% to 95% in less than eight months while consistently expanding revenue by reducing expenses and move outs.
  • Responsible for financial reporting; annual budget completion review, monthly variance reporting, budget comparison, invoice processing etc.
  • Manage and oversee property operations, maintenance, administration, common area capital improvements and interior renovations.
  • Monitored and documented all income, delinquency and revenue on daily basis.
  • Processed all PO and invoices for four properties at same time.
  • Managed 25 members of Leasing and Maintenance staff.
  • Plan, scheduled and coordinate contract work for interior renovations on turn by turn basis.
  • Solicit and analyzed bids from contractors for repairs, renovations and maintenance.
  • Handled customer complaints personally to verify they are properly resolved.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
Preferred Property Management - Property Management, Leasing Agent/Assistant Manager Property Manager
City, STATE, 01/2013 - 09/2016
  • Maintained very strong leasing plan that allowed 24 apartments to be successfully rented in two weeks while working with reduced office and maintenance staff.
  • Improved rent collection and reduced delinquency to 1%.
  • Performed all Legal filings and Court appearances needed for Eviction proceedings.
  • Established and implemented leasing goals while managing effective lease expiration/renewal program.
  • Improved tenant satisfaction, retained old and new tenants and property was successfully sold with occupancy of 98%.
  • Revitalized underperforming property from 80% to 95% within six-month period.
  • Processed and approved all rental applications; prepare and process move in paperwork.
  • Performed thorough clean-up of unauthorized tenants and became very successful at tenant satisfaction and keeping property expenses to minimum.
  • Consistently remained within budget on all operating expenses.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements, compiled and conveyed all operational and financial data to Regional manager.
Additional Information
  • CAM Certified 2020 - NAA Real Estate - Broker Nevada Estate License - in process.
  • References provided upon request
Languages
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Escuela Y Liceo Elbio Fernandez
  • Academias Pitman

Job Titles Held:

  • Property Manager
  • Property Manager
  • Property Management, Leasing Agent/Assistant Manager Property Manager

Degrees

  • High School Diploma
  • Administration & Business

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