Property Manager Resume Example Company Name

PROPERTY MANAGER

Summary

Extensive Customer Service and past Retail experience.
Meticulous and motivated Administrative Assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes all aspects of Human Services, Income-tested programs, and office administration.
Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Skills

Dedicated, honest and dependable team player.
Enjoys working with others.
Adapts easily to changing/evolving environments.
Practices meticulous attention to detail and possesses excellent time-management skills.
Proficient in meeting deadlines.

Fair housing mandates
Microsoft Office
Sales and marketing
Fast learner

Experience

Company Name | City, StateProperty Manager11/2018 - Current

Manage day-to-day operations for 48-unit Senior Independent Living property with 67 occupants.
Coordinate maintenance and repair requests with Maintenance department and contact contractors for bid proposals.
Directed collection of more than $40,000 in monthly income with consistently high payment rates.
Compile and convey all operational and financial data to regional manager.
Direct sales and marketing plans to maximize rental income and increase occupancy rates.
Manage overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Monitor common areas for cleanliness and safety.
Develope strong, professional relationships with Corporate and residents by initiating collaboration and delivering exemplary service and engagement.
Monitor and documented all income, including delinquencies.
Handle resident complaints and expedit all maintenance requests.
Implement processes to provide residents benefits of clean, safe and well-maintained community.

Company Name | City, StateBehavioral Health Technician10/2015 - 11/2016

Assisted in creating and maintaining a therapeutic environment for clients with Substance Abuse Disorder, providing adequate security for clients and elopement or attempts to elope.
Maintained locked doors as per facility policy, making security checks to ensure the integrity of security was intact and maintaining the safety of the clients.
Ensured safety of residents by watching for and reporting irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Investigated and completed relative reports on all accidents and medical emergencies to appropriate authorities, medical providers and staff members.
Recognized and intervened in disturbed/aggressive behavior.
Worked closely with Behavioral Health Supervisor to uphold core principles of the foundation's culture, and contributed to a positive work environment for all staff members.
Maintained strict confidentiality on all client and foundation matters.
Led day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Connected clients with community service and resource agencies.
Observed and monitored client behavior and responses to treatment.
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues onmental health.

Company Name | City, StateMedicaid Examiner04/2005 - 07/2011

Responsible for collecting information from clients via telephone, mail, or face to face interview, to determine eligibility for Medicaid and other social welfare programs.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Maintained a caseload of approximately 300 Medicaid clients.
Provided assistance to the administration and generated various monthly reports.
Created and maintained a referral list of community services and resources for clients.
Aided in coordinating transportation of Medicaid clients, to and from healthcare appointments.
Adhered to HIPPA laws and maintained strict confidentiality of clients' personal and medical information.
Educated clients on various Managed Care Programs (HMOs) offered through Medicaid.
Communicated effectively and compassionately with clients, and addressed any concerns or questions they had.
Copied, logged and scanned supporting documentation.
Analyzed departmental documents for appropriate distribution and filing.
Entered details such as payments, account information and call logs into the computer system.
Created and calculated budgets to determine eligibility for income-tested, government programs.

Education and Training

SUNY Broome Community College | City, StateAssociate of Applied Science in Human Services 2005

Dean's List
President's List
Member of Phi Theta Kappa
Earned AAS in Human Services with strong emphasis in Psychology

Certifications

Extensive training in Conflict Resolution
CPR Certified
Completed Internship for Behavioral Psychology in Schizophrenic Treatment Center, located within Greater Binghamton Health Center

Resume Overview

School Attended

SUNY Broome Community College

Job Titles Held:

Property Manager
Behavioral Health Technician
Medicaid Examiner

Degrees

Associate of Applied Science in Human Services

Property Manager Resume Example

Resume Score: 80%

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