- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Highlights of Qualifications A highly motivated business professional with over 12 years in property management. I have an exemplary track record of peak performance with budget improvement, revenue growth, cost reduction and achieving and maintaining goals. Proficient at meeting deadlines and handling multiple assignments. Extensive experience in customer service and client relations. Strong history of working with executive leadership. Exceedingly focused with ability to consistently accomplish objectives through organizational talents, attention to detail and meticulous follow up. Human Resource Management such as implementing policy and procedures, time sheets /payroll, new hire, and termination of employees. Exceptional customer service/people skills as well as outstanding recognition of job performance. Professional Skills Proficient in MS Word, Excel, Word Perfect, Rent Roll, AMSI, One Site, E Site Outlook, as well as Training in MRI and TimeStar. |
Capstone Multifamily Group Llc – Monroe, NC,
- Manage apartment community of 152 units to achieve maximum predetermined marketing results. Implement the company leasing, accounting, maintenance, resident relations and management reports policies.
- Responsible for leasing, customer service, credit investigations with resident data and approval of applications, move ins/move outs, weekly and month end reports, daily deposits, bill coding, budget preparation and control.
- Hire, train, supervise and motivate on-site personnel. Directly supervise the On-Site Assistant Property Manager, Supervisor Technician, Service Technician, Painter, and Grounds keeper.
- Human Resource Management such as new hire and termination of employees, benefits, time sheets/payroll, explaining and implementing policy and procedures.
Pennrose Management – Annapolis, MD,
- Responsible for Leasing, customer service, credit and criminal investigations with rent grow, move ins/move outs inspections, weekly & month end reports, and daily deposits.
- Focus to maintain excellent tenant/owner relations by implementing open communication at all times. Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
Amarillo College – Hereford, TX,
- Manage units and 3 staff members. Responsible for marketing of new lease up property, leasing, customer service, credit & criminal investigations, move ins/move outs, dispositions, weekly & month end reports, daily deposits, bill coding and maintaining for compliance with Tax Credit & HUD.
- Focus to maintain excellent tenant/owner relations by implementing open communication at all times. Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
- Work cohesively with vendors in the purchase of maintenance supplies and equipment, and managing budget to accomplish goals.Surpassed revenue goals in four consecutive quarters.Reduced and controlled expenses by occupancy and rental maximization and expense management,as relates to unit turnover.Developed department's first incentive performance plan Surpassed revenue goals in four consecutive quarters. Mentor to junior team members.
Sealy Management Company – City, STATE,
- Responsible for leasing, customer service and for follow-ups from E-site visits and telephone traffic, perform monthly market surveys and enter guest cards into E-site. Walk models; show units and leasing trap daily.
- Meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents, and maintaining resident files.
- Maintained above average score on shopping reports and averaged to lease 10 units per month on a lease up property.
Wollenberg High School - Marburg, Hessen
Wollenberg High School 1987
Leasing, Credit, Budget, Coding, Maintenance, Marketing, Customer Service, Receptionist, Retail Sales, Hud, Accounting, Benefits, Budget Preparation, Human Resource Management, Increase, Painter, Payroll, Inspections, Interviewing, Telephone, Ups, Client Relations, Cost Reduction, Excel, Ms Word, Outlook, Property Management, Training, Word, Word Perfect, WordPerfect
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Resume Overview
School Attended
- Wollenberg High School
Job Titles Held:
- Property Manager Conventional Property
- Community Manager
- Property Manager
- Leasing Specialist
Degrees
- High School Diploma
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