property manager resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Well-qualified Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

  • Insurance Coordination
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Document and File Management
  • Ease with Computers and Technology
  • Database and Client Management Systems
  • Administrative Procedures
  • Back Office Operations
  • Building Customer Trust and Loyalty
  • Customer Account Management
  • Responding to Difficult Customers
  • Supply Inventory Control
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Personnel Records
  • Spreadsheets
  • Ability To Take Initiative
  • Ability To Multitask
  • Employee Relations
  • Prepare Reports
  • Human Resources Policies
  • Attention To Detail
  • Problem Solving
  • Proficient In Microsoft Office
  • Evaluation Process
Duluth High School Duluth, GA Expected in 05/1998 High School Diploma : - GPA :
North Georgia College & State University Dahlonega, GA Expected in : Undecided - GPA :
Work History
Ventas - Property Manager
Louisville, KY, 01/2007 - 03/2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Managed 35 government funded apartments and 25 non - government funded apartments
Williams Lea - Gold Buyer
Irving, TX, 06/2010 - 02/2013
  • Determined asking prices on resale gold items by calculating approximate value of gold.
  • Prepared gold items for resale by removing non-gold elements such as clasps and stones.
  • Weighed gold items to obtain total pricing offered for sale from customer.
  • Maintained awareness of current per-ounce prices of gold and precious metals.
  • Conducted material testing on gold items to determine items' gold content and veracity.
  • Evaluated gold items such as gold coins, scrap gold, gold bars and bullion.
  • Maintained detailed transaction records to assist with day-to-day inventory management and provide insights on customer value and trends.
  • Negotiated with customers to arrive at mutually agreeable price.
  • Single handed managed store from open to close and 5+ walk in clients per day
Sepulveda Insurance Group - Adminstative Assistant
City, STATE, 07/2007 - 01/2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Performed research to collect and record industry data.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Managed over 100 agents contracting and commission schedule
Lucent Engineering - Records Associate
City, STATE, 07/1998 - 09/2001
  • Repair internal ATT, Bellsouth, and Lucent soft wear related drafting errors for engineering
  • Entered new, maintained, and modified existing drawings in ERMA and RCS II softwear
  • Anticipate, Identify, and correct drawing shipping discrepancies by evaluating orders -
  • Assign drawings to appropriate engineering and drafting employees in ALLVIEW systems
  • Correct ALLVIEW system related tech problems -
  • Educate and train all new associates with engineering operation procedures -Create ISO documentation for engineering department
  • Followed confidentially regulations to maintain privacy.
  • Maintained 100% efficiency for large record volume organization.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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Resume Overview

School Attended

  • Duluth High School
  • North Georgia College & State University

Job Titles Held:

  • Property Manager
  • Gold Buyer
  • Adminstative Assistant
  • Records Associate


  • High School Diploma
  • Some College (No Degree)

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