property manager resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Motivated and driven professional brings 5 years of experience in Property Manager role. Offers outstanding attention to detail and effective flexibility to accommodate each community's unique needs. With a commitment to providing quality service.
Skills
Knowledge of leasing and market conditions
Fair housing mandates
Microsoft Office
Multi-family property management
Skilled multi-tasker
Organization
Relationship development
Problem resolution
Team building
Administrative support
Experience
Property Manager, 04/2020 - Current Piedmont Office Realty Trust, Inc. – Atlanta, GA,
Directed sales and marketing plans to maximize rental income and increase occupancy rates.
Conducted apartment tours for potential tenants and answered any questions.
Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
Established and implemented leasing goals while managing effective lease expiration program.
Reviewed completed applications and assessed household information against file history.
Updated tenant and unit information to keep current in housing database.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Handled resident complaints and expedited all maintenance requests.
Implemented processes to provide residents the benefits of a clean, safe and well-maintained community.
Created staff schedules in response to community needs.
Promoted and enforced safe work practices among on-site staff.
Developed strong, professional relationships with vendors and residents by initiating collaboration and delivering exemplary service and engagement.
Coordinated general maintenance, repairs and emergency response services provided by contractors and vendors to keep facilities operational and attractive.
Inspected properties regularly to identify deficiencies and schedule repairs.
Prepared detailed budgets and reports on financial expenses and conditions.
Monitored and documented all income, including delinquencies.
Assistant Property Manager, 01/2014 - 04/2015 Halstead Management Company, Llc – New York, NY,
Showed units to potential tenants and answered questions about life in the community.
Secured rental agreements each month after developing outstanding relationships with community members.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Escalated critical issues to property manager to ensure immediate resolution.
Directed collection of more than $200,000 in monthly income with consistently high payment rates.
Handled all security deposit refunds.
Explained policies and procedures to tenants and enforced all rules.
Kept records of all correspondence with residents and tenants.
Checked common areas regularly to keep neat, clean and free of debris.
Leasing Agent, 10/2013 - 01/2014 Oakleaf Village Of Raleigh – Bedford, TX,
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Encouraged prospective tenants to fill out applications after property tours.
Conducted background checks on applicants.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Showed tenants around the community, highlighting features and redirecting concerns to capture interest.
Contacted and followed up with tenants on renewal notices.
Maintained accurate records of all correspondence with and from tenants.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Dispatcher Office Assistant, 06/2011 - 07/2013 Entersource Inc. – City, STATE,
Answered approximately 50 phone calls daily and pleasantly welcomed visitors to office.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Received and screened high volume of internal and external communications.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Served as central point of contact for all outside vendors needing to gain access to building.
Maintained business records by updating customer information.
Tracked office stock and maintained inventory in neat and organized fashion.
Maintained positive working relationship with fellow staff and management.
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Answered customer requests with information about product availability, shipping information and status updates.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Reported delays, accidents or other traffic and transportation situations.
Tracked all changes in computer system to keep records current and accurate.
Education and Training
Bachelor of Science: Healthcare Administration, Expected in 07/2014 - University of Phoenix - Tempe, AZ GPA: Status -
High School Diploma: , Expected in 05/2006 - Lynnwood High School - Bothell, WA GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.