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property manager resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Results-oriented professional with expertise in leading process change, implementing new policies and strong management abilities. Bringing a three-year background in Management and contributing to company success. Possesses exceptional planning, analytical, and decision-making capacities. Excellent oral, written and strong interpersonal skills. Advanced in Microsoft Office and several Property Management Systems. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Education
Cheyney University of Pennsylvania Cheyney, PA Expected in 05/2018 Bachelor of Science : Restaurant & Tourism Management - GPA :

Member of Alpha Kappa Alpha Sorority Incorporated. Member of Eta Sigma Delta National Honors Society Academic Excellence Awardee (2015-2018)

Work History
Towne Properties Associates - Property Manager
Williamsburg, OH, 03/2022 - 08/2022
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
  • Verified income, assets and completed recertification process in compliance of the HOME Funded Program
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Exceeded goals through effective task prioritization and great work ethic
  • Handled all tenant logistics and licensing agreements
  • Increased office organization by creating filing systems and managing confidential information carefully
  • Managed community within established cost constraints
  • (Non-Profit)
  • Evaluated property conditions and recommended improvements
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Maintained compliance with regulatory parameters in complex projects with overlapping policies.
  • Drove team success through shared vision and recognition of quality performance.
  • Led project teams through design, construction and launch process.
  • Made decisions independently and collaboratively on [Type]-related challenges.
  • Maintained clear communication with precise technical writing to document and inform critical processes.
  • Planned, designed and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion.
  • Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
  • Carried out day-to-day duties accurately and efficiently.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Prepared variety of different written communications, reports and documents.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Northside Hospital - Clinical Care Associate
Lithonia, GA, 09/2021 - 03/2022
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Detailed program operations and participant activities with comprehensive recordkeeping
  • Helped social workers build, coordinate and lead programs supporting individuals with Model Waiver and Rare and Expensive case management
  • Used Microsoft Word and other software tools to create documents and other communications
  • Processed and approved all scheduling changes to executive calendars by using Microsoft Teams and office
  • Drafted letters for government and commercial clients, providing verification of specific diagnoses and clinical results
  • Verified and reconciled service charges with insurance companies and payment providers
  • Coordinated schedules with patients and facility calendar
  • Provided comprehensive administrative support to department staff
  • Maintained complete documentation for permanent records and auditing purposes.
Marriott International - Arts Instructor And Support Staff
Des Moines, IA, 10/2020 - 03/2022
  • Planned and executed activities to promote social and emotional development
  • Developed lesson plans surrounding various types of art, history and culture
  • Encouraged creative thinking and motivate students by addressing individual strengths and weaknesses based on weekly progress reports
  • Incorporate exciting and engaging activities to reinforce student participation and hands-on learning
  • Developed and executed innovative strategies for revitalizing non-profit programs.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Attended and facilitated IEP meetings for students and families.
  • Instructed students in core educational principles, concepts and in-depth subject matter.
  • Incorporated multiple types of teaching strategies into classroom.
  • Designed dynamic lesson plans based on student interests to increase overall student GPA.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
  • Completed daily reports on attendance and disciplinary performance.
  • Directed after-school tutoring and mentoring program serving elementary school students.
  • Supported student physical, mental and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Fostered team collaboration between students through group projects.
Marriott International, Inc. - ROOM OPERATIONS MANAGER
City, STATE, 06/2018 - 09/2020
  • Managed daily activities of the housekeeping department for this 459- room property
  • Managed and directed 50+ team members to ensure the highest degree of guest satisfaction
  • Responsible for department Payroll, Recruiting and Human Resource duties
  • Kept track of a monthly $10,000 average budget and balanced department check books
  • Maintained and established weekly staff schedules and shifts
  • Implemented Occupational Safety and Health (OSHA) standards and rules
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Reached out to qualified referral candidates to obtain applications
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
  • Verified applicant references and employment details
  • Cultivated in-depth understanding of rends and hiring desires.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed systems to track and log work issues.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Advanced productivity KPIs to achieve key business goals and objectives.
  • Increased profit by streamlining operations.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Promote profitability and execute operations for this 524-room property by continually exceeding guests' expectations and employing expert knowledge of rooms-related software interfaces such as salesforce, Kronos, UltiPro and PMS
  • Responsible for managing over 40+ hourly hosts in the rooms' operations
  • Maintained financial statement reviews and balanced hotel check books
  • Maintained spreadsheets containing monthly budget data/financial records
  • Scheduled time to conduct inventory and made sure it was properly performed
  • Performed a variety of miscellaneous technical, planning, and administration duties in support of the office, such as providing customer service training to improve guest loyalty programs
  • Devised processes to boost long-term business success and increase profit levels
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
  • Directed job fairs to bring in local talent for long term and seasonal positions
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.

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Resume Overview

School Attended

  • Cheyney University of Pennsylvania

Job Titles Held:

  • Property Manager
  • Clinical Care Associate
  • Arts Instructor And Support Staff
  • ROOM OPERATIONS MANAGER

Degrees

  • Bachelor of Science

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