property manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.

Versatile [Superintendent] with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

  • Adaptable
  • Multi-Family Property Management
  • Staff Management
  • Customer Service-Focused
  • Skilled Multi-Tasker
  • Grounds Maintenance
  • Property Management
Education and Training
Jessica Rojas Cortez Orocovis , PR, Expected in 06/1983 High School Diploma : - GPA :
Boston Properties - Property Manager
San Francisco, CA, 06/2014 - 06/2023
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Exercised direct supervision over property staff.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
Granite Construction Inc - Superintendent
Everson, WA, 03/2010 - 06/2014
  • Maintained safe work site by implementing safety requirements and good housekeeping regulations.
  • Attended and participated in progress and project meetings.
  • Managed projects by coordinating materials, inspections and contractor tasks.
  • Oversaw employee productivity to enforce efficient use of materials and equipment.
  • Provided technical guidance and assistance in resolving day-to-day construction problems.
  • Monitored construction schedule to deliver highest quality product on time and within budget.
  • Evaluated plans and inspected ongoing construction to keep work in line with project goals.
  • Recognized and enforced quality standards through daily inspection of construction sites.
  • Met and worked with internal teams to recognize and discuss current and future needs.
  • Oversaw daily work of team using knowledge of local and national building codes for construction areas.
  • Oversaw complete construction process to maximize quality, cost controls and efficiency.
  • Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
  • Supervised personnel to carry out maintenance on properties, buildings and fixtures.
  • Developed and maintained strong customer-focused relationships with stakeholders.
  • Recommended improvement in work methods and techniques to correct maintenance deficiencies.
  • Evaluated and recommended new procedures to upgrade and refine existing programs.
  • Managed projects to complete on schedule by working with specialized [Type] teams.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared and planned worksites to help jobs run smoothly.
  • Delegated duties to employees based on skillset.
  • Reported project progress, site problems and labor status to supervisors.
  • Delegated work to staff, setting priorities and goals.
  • Kept production team moving forward for progress in daily site operations.
  • Created work crew schedules and delegated assignments.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
Kintock Group - Housekeeping Supervisor
Newark, NJ, 03/2001 - 01/2008
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Verified each completed room against standard plans to maintain consistency.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Practiced safe work habits and wore protective safety equipment.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Firstservice Residential - Housekeeping Attendant
Montgomery, TX, 10/1987 - 03/2001
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Jessica Rojas Cortez

Job Titles Held:

  • Property Manager
  • Superintendent
  • Housekeeping Supervisor
  • Housekeeping Attendant


  • High School Diploma

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