property manager resume example with 16 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Experienced personal with over 6 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking customer service position. Offering excellent communication and good judgment.

  • Monthly Fee and Payment Collection
  • Disturbance Handling
  • Tenant and Eviction Laws
  • Minor Repairs
  • Property Walks
  • Customer Service
  • Problem Solver
  • Multitasking
Work History
Property Manager, 05/2022 to Current
Fairfield Residential LlcLas Vegas, NV,
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Parts Delivery Driver, 07/2020 to 05/2022
Earnhardt AutoPhoenix, AZ,
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Planned delivery routes and most efficient methods of distribution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Completed routine maintenance on truck to keep in working order.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
Customer Service Associate, 03/2020 to 06/2020
Dow JonesBowling Green, OH,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Home Maker, 10/2006 to 03/2020
Self-employeedCity, STATE,

Took care of my families needs

Keeping house clean

Did basic shopping

Took care of kids and animals

Cooked dinner and lunches

Made doctor appointments

And so on........

High School Diploma: , Expected in 05/2003 to Englewood High School - Englewood, CO

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Resume Overview

School Attended

  • Englewood High School

Job Titles Held:

  • Property Manager
  • Parts Delivery Driver
  • Customer Service Associate
  • Home Maker


  • High School Diploma

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