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Property Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
6+ years Property Management *Fluent in both English and Spanish *10+ years Customer Service, Sales, and Marketing *Proficient in Microsoft Office Suite *High level of confidentiality, accuracy, and attention to detail *Ability to prioritize work projects and multi-task under pressure *Strong written and communication skills
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2016 to Current
Property Manager Toll Brothers Plymouth Meeting, ,
  • Create and distribute marketing material; flyers, Facebook/Instagram ads, goodie bag tags, etc.
  • Drive traffic through multiple internet sources and expose property to surrounding locations.
  • Increase new lease up property of 140 units from 0- 100% within reasonable time.
  • Preform exterior/interior walk-throughs and submit punch list to builder and owner.
  • Scan and process all rent payments, deposits, and other fees; retain delinquency under 1%.
  • Develop positive relationships with the local community, businesses, and vendors.
  • Plan and coordinate residential and community events: Coffee with the Chamber, Ribbon cutting, grand opening and residential events.
  • Maintain inventory for both property and office.
01/2015 to 01/2016
Property Manager Toll Brothers , ,
  • Direct all aspects of property management on a 422 unit property; Maintain 93% occupancy rate with less than 1% delinquency.
  • Supervise a team of 15 administrative and maintenance professionals, recruit, hire and train personnel.
  • Monitor grounds and buildings to ensure highest level of customer service and safety.
  • Prepare monthly financial report, oversee all expense and cost tracking and assist with budget preparation.
  • Manage and resolve all delinquency issues, file evictions and proceed with court orders.
  • Conduct extensive market and competitor research regarding occupancy, rent and specials.
  • Organize and plan 4-5 resident events per year, ensure that all maintenance request or concerns are handled professionally and timely and adhere to a clean and safe environment.
  • Prepare Marketing board for leasing agents; collect marketing material necessary to fulfill marketing needs weekly.
  • Administer agents Craigslist ads to ensure proper verbiage, grammar and clear pictures The Arts Apartments on Ocean Drive.
01/2013 to 01/2015
Property Manager , ,
  • Manage the day to day operations of 152 unit property with a staff of 8.
  • Generate weekly reports on occupancy, delinquency and expenses.
  • Collect and process rent payments, adhere less than 1% delinquency, file eviction as needed.
  • Develop and implement an efficient unit turn system to ensure that apartments were made ready timely and material available to do so.
  • Prepare marketing reports, collect information of surrounding properties rent rates, specials and occupancy percentage.
01/2011 to 01/2013
Leasing Agent Toll Brothers , ,
  • Professionally greeted and introduced prospects to the Community, amenities and benefits of a resident.
  • Used strong closing techniques successfully leasing 12-14 apartments per month.
  • Attracted prospects on Craigslist, follow ups and quick email replies.
  • Assisted Property Manager with general office tasks including but not limited to answering phones, print and review lease contracts taking messages, managing work orders on OneSite, filing and attending property and community events.
Education and Training
Expected in 2011
Bachelor of Business Administration: Marketing
The University of Texas Pan American - ,
GPA:
Marketing Gracehill Online Training
Interests
Driscoll Children's Hospital Fall 2016 Assisted at the Cottage Shop and Ortho/Neuro Portland Chamber of Commerce September 2016-Present Ambassador of the Chamber of Portland, ensure others are familiar with the City of Portland and inform non-members to the value and benefits of our local Chamber membership. Attend Ribbon cuttings, Member of the Month events, Coffee with the Chamber, assist with the State of the Union, County and City Luncheons. Ambassador of the Month: October & November Ambassador Nominee 2017 HALO FLIGHT February 2017-Present Serve on the sub-committee and assist the Marketing Director with the collection of sponsorships and silent auction items for Casino Night, Una Caja and Flight of Angels.
Skills
administrative, ads, Arts, benefits, budget preparation, closing, contracts, customer service, email, filing, financial report, general office, Maintain inventory, managing, marketing, market, marketing material, office, personnel, property management, quick, research, safety, taking messages, answering phones
Activities and Honors
Additional Information
  • Volunteer services: Driscoll Children's Hospital Fall 2016 Assisted at the Cottage Shop and Ortho/Neuro Portland Chamber of Commerce September 2016-Present Ambassador of the Chamber of Portland, ensure others are familiar with the City of Portland and inform non-members to the value and benefits of our local Chamber membership. Attend Ribbon cuttings, Member of the Month events, Coffee with the Chamber, assist with the State of the Union, County and City Luncheons. Ambassador of the Month: October & November Ambassador Nominee 2017 HALO FLIGHT February 2017-Present Serve on the sub-committee and assist the Marketing Director with the collection of sponsorships and silent auction items for Casino Night, Una Caja and Flight of Angels.

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Resume Overview

School Attended
  • The University of Texas Pan American
Job Titles Held:
  • Property Manager
  • Property Manager
  • Property Manager
  • Leasing Agent
Degrees
  • Bachelor of Business Administration