property manager resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dedicated Property Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position in new career that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Accomplishments
Oversaw multiple residential family properties totaling over 338 individual units.
Demonstrated skill and career growth by being promoted 2 times in 3 years.
Maintained 98% average or higher occupancy rate for entire length of employment.
Collaborated with team of 6 in the development of Senior Four Housing Project.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 5 staff members.
Increased occupancy rates from 88% to 100% in 6 months for the first time in property history.
Coordinated focus group for senior living project.
Skills
Insurance Coordination
Security Management and Enhancement
Administrative Leadership
Code Compliance
Maintenance Oversight
Legal Issue Resolution
Complaints Investigation
Repair Planning
Violation Resolution
Grounds and Facility Inspection
Dispute Handling
Deposits Management
Sale and Rental Recordkeeping
Operating Cost Tracking
Monthly Fee and Payment Collection
Disturbance Handling
Construction Project Oversight
Performance Assessment
Vacancy Marketing
Property Showing
Affordable Housing Programs Knowledge
Tenant and Eviction Laws
Knowledge of Building Codes
Fair Housing Mandates
New Construction
Tenant Screening
Property Tours
Financial Budgeting and Reporting
Background Check Investigations
Building Operations
Mortgages and Loans
Property Management Software Understanding
Rent Collection
Increasing Occupancy
Home Tours
Inspecting Properties
Work History
Property Manager, 10/2018 - Current Nrp Group – Arlington, TX,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Maintained sufficient number of units market-ready for lease.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Developed, reviewed and submitted property operating and capital budgets.
Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Boosted occupancy 15% by leveraging market knowledge and successful promotional strategies.
Property Manager, 04/2017 - 10/2018 Nrp Group – Beech Grove, IN,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Life Enrichment Assistant, 02/2015 - 08/2017 Bickford Senior Living – Crystal Lake, IL,
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Assisted individuals with addressing disabilities and developing career plans.
Handled caseload of more than 30 clients.
Coordinated community resources and secured referrals.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Developed and maintained courteous and effective working relationships.
State Registered Nurse Aide, 01/2015 - 08/2017 Cambridge Place – City, STATE,
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Kept accurate records of patients' care, condition and progress.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted with patient transfer and ambulation.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Followed safe lifting techniques and individual resident lifting instructions.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
No Degree: Marketing, Expected in - Western Kentucky University - Bowling Green, KY GPA: Status -
No Degree: Nursing, Expected in - Midway University - Midway, KY GPA: Status -
High School Diploma: , Expected in 06/2003 - Bryan Station High School - Lexington, KY GPA: Status -
Certifications
SRNA Training - 2007-2015
CPR, AED, First Aid National CPR Certification- 8/2021
Leadership Training- Anderson Communities, 2020
Good to Great Training- Anderson Communities, 2020
Great By Choice Training- Anderson Communities, 2022
,
Additional Information
Kentucky Foster Care Review Board member, 2022- Present
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