property manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Knowledge of leasing and market conditions
Skilled multi-tasker
Valid wisconsin driver's license
Multi-family property management
Team management
Planning & organizing
Troubleshooting
Conflict resolution
Experience
Property Manager, 06/2022 to Current Thies And Talle Management – Saint Paul, MN,
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Met with prospective tenants to show property and assess applications or sign leases.
Collected monthly assessments, rental fees, deposits and payments.
Completed lease applications and verifications, notifying prospects of results.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Facilitated tenant paperwork processing and verification.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Built relationships with service vendors and submitted associated billing statements.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Updated tenant and unit information to keep current in housing database.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Customer Service Representative, 01/2022 to 06/2022 J.F. Shea – San Diego, CA,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered inbound calls, chats and emails to facilitate customer service.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
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