Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
A skilled professional whom has many different qualities, a fast learner and great with people. I am bilingual in Spanish and English fluently. I am very adaptable to new environments.
Hardworking and reliable woman with strong ability in costumer service and sales. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
01/2020 to CurrentProperty ManagerToll Brothers Inc. | Greenville, SC,
Conducted apartment tours for potential tenants and answered any questions.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Created and updated marketing materials for department programs and properties.
Compiled and conveyed all operational and financial data to regional manager.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Taught, promoted and enforced safe work practices among on-site staff.
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Conducted annual re-examination appointments and housekeeping inspections.
Directed sales and marketing plans to maximize rental income and increase occupancy rates.
Coordinated maintenance and repair requests with department and contacted contractors for bid proposals.
Regularly updated asset management staff regarding leasing and property status.
Wrote clear and concise owner's reports based on findings from quarterly financial statements.
Monitored all infrastructure and building expenses and reviewed and approved invoices.
Updated tenant and unit information to keep current in housing database.
Handled resident complaints and expedited all maintenance requests.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Reviewed completed applications and assessed household information against file history and program regulations.
Contacted tenants to collect overdue rent or to discuss other important issues.
Inspected properties regularly to identify deficiencies and schedule repairs.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Implemented processes to provide residents benefits of clean, safe and well-maintained community.
Monitored common areas for cleanliness and safety.
Partnered with cross-functional teams to address business opportunities and challenges.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Recommended clarifications and changes in program policies to director of property management.
Disbursed petty cash to engineering staff and property personnel.
Monitored and documented all income, including delinquencies.
Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
Conducted inventories of and delivered building supplies.
Completed documents for outside agencies such as landlord references.
Reviewed all leases to guarantee proper level of service for tenants.
Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Developed and implemented strategic plan for property management.
Maintained tenant relations with regular tenant visits and phone calls.
Contacted and followed up with tenants on renewal notices.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Liaised with feature film producers to ensure event space met film production quality requests.
Maintained accurate and updated websites and printed materials.
Assisted owners with analyzing complex real estate documents and loan agreements.
Established and implemented leasing goals while managing effective lease expiration program.
Maintained excellent customer relationships by adhering to "10 Pledges of Customer Service."
Notified property manager when change in existing tenants circumstances might affect continued eligibility.
Oversaw daily operations, maintenance and administration of various properties.
Collected and maintained careful records of rental payments.
Maintained accurate records of all correspondence with and from tenants.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Cultivated rapport with clients to ensure expectations were met for high-end event space rentals.
Fully abstracted all leases and entered all pertinent information into management system.
01/2019 to 01/2020H‑E‑B Beauty Advisor H‑E‑B | City, STATE,
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Makeup Applications
08/2017 to 02/2019Lancome Counter Manager Ulta Beauty | City, STATE,
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in | Education of Developmentally Delayed IndividualsLake View College , San Antonio , TXGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
