property manager resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 216 units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Intelligent Property Manager with background overseeing building operations. Expert in tenant relationships, office operations and maintenance oversight. Well-versed in balancing tenant rights and business targets to meet financial goals. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Accomplishments
Maintained 100% or higher occupancy rate for entire length of employment.
Oversaw multiple residential family properties totaling over 216 individual units.
Maintained occupancy rate at 100% for 7 months.
Increased Monthly Collections by almost $10,000 since I started working in my current Property.
Skills
Insurance Coordination
Code Compliance
Violation Resolution
Vacancy Marketing
Dispute Handling
Monthly Fee and Payment Collection
Grounds and Facility Inspection
Performance Assessment
Deposits Management
Repair Planning
Operating Cost Tracking
Maintenance Oversight
Disturbance Handling
Fair Housing Mandates
Rent Collection
Property Tours
Tenant and Eviction Laws
Property Showing
Resident Relations
Work History
10/2021 to CurrentProperty ManagerInland Real Estate | Tampa, FL,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintained sufficient number of units market-ready for lease.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies.
Introduced prospective tenants to types of units available and performed tours of premises.
05/2021 to 10/2021Property ManagerInland Real Estate | Brighton, CO,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Developed and executed plan to achieve and maintain 100% or better rate of occupancy.
08/2016 to 05/2021Leasing AgentCardinal Group Companies | Milledgeville, GA,
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Invited prospects to fill out application upon completion of property tour.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Escalated major issues to property manager for immediate remediation.
Used ResMan to keep record of financial transactions and rental applications.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Kept meticulous records of correspondence between management and tenants.
Marketed property to local businesses through collateral, emails and phone calls.
Recruited new residents through website advertising and marketing, resulting in 100 % occupancy.
Participated in [Number] property inspections per [Timeframe] to prepare for move-ins and move-outs.
08/2014 to 05/2016Leasing AgentCardinal Group Companies | Morgantown, WV,
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Invited prospects to fill out application upon completion of property tour.
Escalated major issues to property manager for immediate remediation.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Marketed property to local businesses through collateral, emails and phone calls.
Education
Expected in to to GED | Thomas Jefferson High School, Dallas, TXGPA:
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