Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Efficient Administrative Assistant with 6+ years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

  • New construction
  • Mortgages and loans
  • Commercial property
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Valid Idaho driver's license
  • Multi-family property management
  • Microsoft Office
  • Skilled multi-tasker
  • People skills
  • Friendly, positive attitude
  • Project planning
  • Work ethic
  • Computer skills
  • Decision-making
  • Conflict resolution
Property Manager, 11/2015 to Current
Udr, Inc.New York, NY,
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
  • Fully abstracted all leases and entered all pertinent information into Tenant Pro management system.
  • Coordinated maintenance and repair requests with emails and work orders and contacted contractors for bid proposals.
  • Completed documents for outside agencies such as landlord references.
  • Monitored and documented all income, including delinquencies.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Maintained accurate and updated websites and printed materials.
  • Compiled Owner reports to advise stakeholders on property status.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
  • Fostered good working relationships with owners, residents and board members.
  • Manage multiple complexes with 30+ units and 7 commercial properties for various owners.
Assistant Manager, 04/2013 to 11/2015
Education Realty Trust Inc.Leander, TX,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Completed inventory audits to identify losses and project demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Cashier, 08/2012 to 12/2013
Carlie C's IgaRaleigh, NC,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
Shift Lead, 02/2007 to 04/2012
Wingstop Inc.Mesquite, TX,
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Completed opening and closing duties to facilitate business operations.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Resolved customer complaints and reported issues to senior management.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Education and Training
High School Diploma: , Expected in 05/2009
Caldwell High School - Caldwell, ID,
: Pre-Medicine, Expected in
Northwest Nazarene University - Nampa, ID

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School Attended

  • Caldwell High School
  • Northwest Nazarene University

Job Titles Held:

  • Property Manager
  • Assistant Manager
  • Cashier
  • Shift Lead


  • High School Diploma
  • Some College (No Degree)

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