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Property Manager Administrator Resume Example

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PROPERTY MANAGER ADMINISTRATOR
Summary
Assistant Property Manager adept in customer relations, collections and real estate management. Seeks a challenging position in property management with room for continued growth and professional development.
Highlights
Proficient in residential property management software (Building Link), Citrix Server Software, Yardi Voyager System, Ivalua. Microsoft Office, Microsoft Word, Excel, Power Point, Access, Windows, and Internet Explorer
Experience
Parkchester South CondominiumkSeptember 2014 to February 2015Property Manager Administrator
Bronx, NY
  • Managed the Chief Operating Officer's and Executive Property Manager calendars, independently scheduled appointments, arranged complex and detailed travel plans and itineraries.
  • Arranged programs, events, or conferences for facilities and caterers, issued information or invitations, coordinated speakers, and developed a base of entertainers for all events.
  • Tracked and negotiated all contracts and insurance certificates; as well as controlled event budgets as required by the Chief Operation Officer.
  • Point of contact for public inquiries, residents, board members, vendors, and authority for all events.
  • Drafted written reports the next business day on the overall success of events and made any recommendations for change.
  • Direct preparation and filing of corporate legal documents with government agencies, agendas, notices, minutes, and resolutions for meetings.
  • Screened incoming calls, correspondence, and responded independently when possible for the Chief Operating Officer, Director of Operations, Director of Human Resources, Executive Property Manager and Board President.
Lefrak ManagementSeptember 2013 to September 2014Residential Property Administrator
Corona, NY
  • Assist the Property Manager in the daily operations of four residential properties consisting of a thousand plus residents.
  • Interact daily with the residents to answer inquiries about account status, rent statements, complaints, and to resolve maintenance issues.
  • Complete ongoing lease record administrations, corrections and modifications - such as non-tenant occupants, marital status, alternate mailing address, and legal name changes.
  • Process and maintain vacancies and document cost of restoration charges, from vacate date to leasing date.
  • Enter purchase orders daily for daily supplies, vacate supplies and special operations.
  • Tag each with a rudimentary list of accounting codes, and close out invoices daily using the Ivalua system.
  • Maintain and manage window guard requirements, including annual mailings and processing of lead paint and window guard notices.
  • Maintain and process unit appliance inventory, permits, annual inspections, building violations, preventive maintenance schedules, Super licensing/certifications, Boiler Certificates, Petroleum Bulk Storage permits, Elevator Inspections, Generator Inspections and Testing, Building CO, Sprinkler/Standpipe, annual fire safety notifications, etc.
  • Responsible for the compliance with certification of all A,B, and C DHCR violations and DHCR overcharges.
  • In additional to remediation and compliance of all ECB and DOB violations.
  • Regular inspections of buildings, grounds, and vacant units.
  • Coordinate with maintenance staff, contractors, and vendors to complete repairs.
Milford ManagementJune 2011 to September 2013Residential Property Management Coordinator
New York, NY
  • Assisted four Property Managers in the daily operations of six condominiums of a thousand plus residents.
  • Processed and maintained important documents relating to tenant income statements, security deposits, and classified company reporting data/ information.
  • Produced and maintained new sponsor lease, lease renewals, condominium sales, and refinance packages for tenants, property managers, prospective tenants, and attorneys.
  • Assisted in the collection of monthly rents and other annularly income by utilizing Lease and Rent Rolls (LNR) and (ACH) programs.
  • Monitor delinquency and took necessary steps to collect including but not limited to making personal contact, drifting written notices and initiating the eviction process.
  • Interacted daily with outside vendors in regards to valid certificates of insurance.
  • Attended annual board meetings and internal meetings to discuss minutes.
  • Assisted in handling compliance related regulatory reviews and audits, in a timely manner including monitoring process of issues addressed.
  • Assisted in training new staff members in order to achieve operational goals; including communication process, procedures, goals, and deadlines.
Sheraton Tribeca HotelAugust 2010 to June 2011Hospitality Agent/ Marketing Representative
New York, NY
  • Performed front as well as back of house duties for the satisfaction of every guest; such as providing fast, friendly and efficient service while managing guests on the telephone as well as in person.
  • Assisted supervisors/managers with completing their daily tasks, as well as essential reports of high balance and discrepancy.
  • Ensured a high level of product knowledge of the hotel, including but not limited to directions, hours of outlet operation, hotel services, hotel events, local and community events and attractions.
  • Offered assistance to guests daily with diverse needs and personalities skillfully and professionally by providing fast, friendly, and efficient service via telephone; as well as in person to create loyal and happy guest.
  • Executed and processed all guest check-ins by confirming reservations, tasking readiness, assigning rooms and activating room keys.
  • Purchased bill payment, offered occasional valet parking, bell service, and deliveries.
Education
Currently attending Brooklyn School of Real EstateBrooklyn, New YorkReal Estate Sales License
C.U.N.Y., College of Staten IslandJune 2009B.S. Degree: Business Economics and ManagementStaten Island, New YorkBusiness Economics and Management
Skills
Accounting, Budgets, Accounting Payable and Receivable, Enthusiastic people person, Conferences, Contracts, Filing, Certificates of Insurance, Internet Explorer, Inventory, Legal Matters, Managing, Coding, Invoices, Meetings, Real Estate, Repairs, Reporting, Safety Procedures, Sales, Telephone calls, Written reports.
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Resume Overview

Companies Worked For:

  • Parkchester South Condominiumk
  • Lefrak Management
  • Milford Management
  • Sheraton Tribeca Hotel

School Attended

  • Currently attending Brooklyn School of Real Estate
  • C.U.N.Y., College of Staten Island

Job Titles Held:

  • Property Manager Administrator
  • Residential Property Administrator
  • Residential Property Management Coordinator
  • Hospitality Agent/ Marketing Representative

Degrees


  • B.S. Degree : Business Economics and Management

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