property manager resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Well-qualified property manager and office manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Skills
Monthly Fee and Payment Collection
Dispute Handling
Maintenance Oversight
Vacancy Marketing
Construction Project Oversight
Operating Cost Tracking
Grounds and Facility Inspection
Violation Resolution
Deposits Management
Repair Planning
Administrative Leadership
Disturbance Handling
Performance Assessment
Property Management Software Understanding
Tenant Screening
Property Tours
Rent Collection
Property Showing
Background Check Investigations
Property Management Systems
Tenant and Eviction Laws
Resident Satisfaction
Property Walks
Screening Processes
Customer Relations
Inspecting Properties
Mobile Device Operation
Staff Meetings
Community Engagement
Increasing Occupancy
Resident Relations
Tenant Rights
Rent Growth
Fair Housing Laws Knowledge
Employee Motivation and Guidance
Effective Planning
Education
East Carolina UniversityGreenville, NCExpected in 05/2011 ā āBachelor of Science:Early Childhood Education - GPA:
Edgecombe Community CollegeTarboro, NCExpected in 05/2008 ā āAssociate of Applied Science:School Age Education - GPA:
Edgecombe Community CollegeTarboro, NCExpected in 05/2008 ā āAssociate of Science:Business Administration - GPA:
Edgecombe Community CollegeTarboro, NCExpected in 05/2008 ā āAssociate of Science:Early Childhood Special Education - GPA:
Work History
Willow Ridge Apartments - Property Manager Norfolk, VA, 12/2008 - Current
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Improved office operations by automating client correspondence, record tracking and data communications.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Maintained sufficient number of units market-ready for lease.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Prepared specifications, solicited bids and approved subcontracts for building services.
Developed and executed plan to achieve and maintain 100% or better rate of occupancy.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Boosted occupancy by leveraging market knowledge and successful promotional strategies.
Trained and motivated leasing staff during bi-monthly trainings.
Decreased operating csts by implementing cost control procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Maintained sufficient number of units market-ready for lease.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Prepared specifications, solicited bids and approved subcontracts for building services.
Trained and motivated leasing staff during bi-monthly trainings.
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