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Property Manager Resume Example

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PROPERTY MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Skilled multi-tasker
  • Customer service
  • Problem resolution
  • Team building
  • Organization
  • Supervision
  • Sales and marketing
  • Team management
Experience
Property Manager | 07/2015 to Current
Volunteer Properties - Clarksville , TN
  • Maintained accurate records of all correspondence with and from tenants.
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Inspect units quarterly
  • Compiled and conveyed all operational and financial data to regional manager.
  • Negotiated with outside contractors to obtain reasonable fees for [Type] and [Type] work.
  • Maintained tenant relations with regular tenant visits and phone calls.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Handled resident complaints and expedited all maintenance requests.
  • Collected monthly assessments, rental fees, deposits and [Type] payments.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Reviewed all leases to guarantee proper level of service for tenants.
Teller Supervisor | 06/2010 to 06/2015
Cumberland Bank and Trust - Clarksville , TN
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Counted as much as $[Amount] in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Supplied tellers with coin and currency.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
Teller Supervisor | 01/2001 to 06/2010
US Bank - Clarksville , TN
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Counted as much as $[Amount] in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Supplied tellers with coin and currency.
  • Liaised between bank branches regarding best practices and operations.
  • Reduced [Type] errors by more than [Number]% by double checking transactions and using [Technique].
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Managed customer referrals to help financial services team members capitalize on sales changes.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed [Number] cash withdrawals per [Timeframe] accurately and efficiently.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Education and Training
Nurnburg Germany
High School Diploma
06/1988
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Resume Overview

Companies Worked For:

  • Volunteer Properties
  • Cumberland Bank and Trust
  • US Bank

School Attended

  • Nurnburg Germany

Job Titles Held:

  • Property Manager
  • Teller Supervisor

Degrees

  • High School Diploma

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