Property Manager Resume Example The Finger Companies

PROPERTY MANAGER

Summary

Direct and enhance team operations with motivational leadership and problem-solving abilities. Experienced in adapting to market and submarket conditions to properly implement pricing and leasing strategy. Dedicated to teaching others value and benefits of teamwork, sales goals and team success.

Skills

Team management
Sales and marketing
Knowledge of leasing and market conditions
Multi-family property management
Operational improvement
Inventory management
Relationship development

Planning and coordination
Problem resolution
Business operations
Process improvement
Fair housing laws knowledge
Proficiency in Onesite, AMSI

Experience

The Finger Companies | Houston, TXProperty Manager08/2014 - Current

Managed all day-to-day activities involving tenants, subcontractors and property management.
Established and implemented leasing goals while managing effective lease expiration program.
Cultivated rapport with clients to ensure expectations were met for applicants, tenants, relocation specialist and corporate team.
Reviewed all leases to guarantee proper level of service for tenants.
Compiled and conveyed all operational and financial data to regional manager.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Taught, promoted and enforced safe work practices among on-site staff.
Worked with owners and investors to identify, develop and achieve community goals and objectives.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Monitored all infrastructure and building expenses and reviewed and approved invoices.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Managed calm and safe evacuation of 283 families living on property through Hurricane Harvey.
Managed continuous contact to evacuated residents post evacuation to coordinate safe retrieval of salvageable items. Coordinated towing of 75+ flooded vehicles with each owner of vehicle, insurance agents and towing companies.
Oversaw post flood property clean up, construction team check in, organization and delivery of mail services, hosted FEMA meetings onsite for evacuated residents, purchased and distributed proper safety and cleaning solution to each evacuated family.
Oversaw property renovation and design choices for re-build.
Maintained contact with previous residents to coordinate re-opening dates and leasing availability.

The Finger Companies | Houston, TXLeasing Director03/2014 - 08/2014

Prepared and submitted daily, weekly, and monthly leasing and occupancy reports by deadlines.
Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications.
Drafted comprehensive marketing and leasing plans.
Recognized for fostering good working relationships with owners, residents and board members.
Supervised and coordinated work of leasing team to optimize productivity and enhance results.
Managed adherence of dress code, appearance and professionalism of leasing team
Created and implemented marketing and event calendar to enhance property appeal for both residents and prospects
Hit leasing goal of 5-10 net leases per week with leasing team
Maintained cleanliness and design appeal of show units, model apartment homes and amenity areas with leasing team.
Motivated and cheered on leasing team to increase productivity, positive attitudes and successful team work.

The Finger Companies | Houston, TXLeasing Professional08/2009 - 03/2014

Experienced in various types of properties including new construction, luxury apartments and Garden style communities
Settled tenant conflicts in the most effective manner possible.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Escalated critical issues to property manager to ensure immediately resolution.
Maintained accurate records of all correspondence with and from tenants.
Contacted and followed up with tenants on renewal notices.
Fully abstracted all leases and entered all pertinent information into management system.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Inspected property every week, took pictures and wrote reports regarding findings for submission to Property Manager.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Increased occupancy from 78% to 91% through marketing property, displaying strong sales and closing techniques and elevated customer service.

Education and Training

Montrose High School | Montrose, COHigh School Diploma06/1996

Western Colorado University | Gunnison, COSome College (No Degree) in Communications

Activities and Honors

Leasing Agent of the month in recognition of largest % basis of apartments leased:

January 2010

February 2010

June 2010

July 2010

November 2011

February 2012

October 2012

July 2013

December 2013

Highest Sustained Occupancy

2012

Best Control over Make Ready Expenses

2015

Property With No Reported Injuries

2016

Resume Overview

Companies Worked For:

The Finger Companies

School Attended

Montrose High School
Western Colorado University

Job Titles Held:

Property Manager
Leasing Director
Leasing Professional

Degrees

High School Diploma
Some College (No Degree) in Communications

Property Manager Resume Example

Resume Score: 80%

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