property manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Property Manager, 08/2009 to Current
Bigos ManagementBurnsville, MN,
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Established and maintained systems to report and track PHAS indicators.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
  • Carefully screened applicants for tenancy.
  • Introduced and monitored effective lease renewal programs.
  • Communicated effectively with owners, residents and on-site associates.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Scheduled contractors for maintenance issues.
  • Analyzed operational information for impact on NOI, identified trends and recommended appropriate adjustments.
  • Completed final move-out walk-throughs for tenants.
  • Maintained a sufficient Number of units so that they were market-ready at all times.
  • Maintained original leases and renewals for the management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Handled disciplinary actions, performance appraisals and terminations.
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
  • Evaluated and recommended changes in rental pricing strategies.
  • Secured an average of 5 to 10 rental agreements each month.
  • Managed a community of  280 apartment homes.
  • Communicated with landlord regarding building and tenant issues.
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA

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