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Property Manager Resume Example

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PROPERTY MANAGER
Summary
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports and take care of any major issues concerning the property and takes initiative in finding workable solutions. I am a highly enthusiastic customer service professional with many years of client interface experience. I am highly motivated and ambitious. As a Property Manager I versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting. I am personable and responsible with 6 years of experience in management and many years of customer service experience.
Highlights
  • Natural leader
  • Organized
  • Unsurpassed work ethic
  • Results-oriented
  • Staff retention
  • Work flow planning
  • Detail-oriented
  • Superb time management skills
Accomplishments
  • Served as key contributing member to a leadership team.
  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained and mentored new employees process Improvement Manage my staff to accomplish and achieve good communication with the tenants.
  • Applied safety procedures and policies as outlined in Department Safety Manual.
  • Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
  • Assessed organizational training needs.
  • Obtained the Property Manager Certification.
  • Obtained the Calculation Certification Property Manager Opelika Housing Authority.
Experience
Property Manager
June 2009 to CurrentOpelika Housing Authority － Opelika, AL
  • Manage the day-to day operation of assigned property (ies), in accordance with established regulations and guidelines, and monitor contracted projects at assigned property (ies).
  • Rent properties, collect and record rent and other charges, process evictions and make court appearances as needed.
  • Receive requests for repairs, generate and close work orders.
  • Prepare and monitor budget.
  • Prepare reports of activities and fiscal status.
  • Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency.
  • Coordinate maintenance work through the use of onside maintenance personnel or contractors.
  • Maintain continued occupancy by conducting inspections to ensure compliance with all applicable rules and regulations, and conducting inspections to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy.
  • Oversee and perform routine tasks, and coordinate maintenance work by establishing priorities.
  • Prepare, maintain a budget, monitor financials and update other records, including annual recertification, collection of rent, maintenance labor, and charges for damages and maintaining Maintain a high level of continued occupancy by leasing property in a timely manner, making appropriate adjustments, addressing residents concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records.
  • Supervise assigned administrative staff and maintenance personnel.
Assistant Housing Manager
March 2007 to June 2009Opelika Housing Authority － Opelika, AL
  • to the property manager assisting in the day to day operations managing the housing complex with the Opelika Housing Authority.
  • Providing customer service and assistants to the residents who are in need regarding, unit repairs for the units and changes in the household.
  • Providing help the public (tenants) with issues concerning public housings, answer questions from all residents.
  • I schedule appointments for recertification, requests verifications and completed files in preparation for re-certifications.
  • Answers telephone, screens and routes calls.
  • Orientate applicants, Complete and mail out all letters concerning tenants and venders.
  • Follow up with tenant to make sure the work orders was complete.
  • Ensure that maintenance employees are on-call to handle emergency calls for repairs.
  • Act and make decisions in the absence of the Property Manager.
  • Notify resident of payment for work order repairs due to resident neglect or damage.
  • Collect complete community service from tenants, I also pull tenant files, going though each file, calculating hours and input into system, file all information into tenant's files and mail out letters.
  • I collect rent payments, post to tenants account, prepare bank deposit daily, and other changes from tenants.
  • Adjust work schedule to cover absences of another employee so I can a replacement if needed.
Occupancy specialist
May 2006 to March 2007Opelika Housing Authority － Opelika, AL
  • Mailed out the appointment letter to all tenants for recertification for continue occupancy housing with Opelika Housing Authority housing programs.
  • I process in accordance with established procedures.
  • Interview all 633 tenants for recertification.
  • Interview applicants for public housing, obtain required documentation.
  • Assist with orientation, meetings and assist others as needed.
  • Maintain status log for all tenants.
  • I scheduled appointments for recertification, requests verifications and completed files in preparation for re-certifications.
  • Answers telephone, screens and routes calls.
Program Clerk/ Housing Choice Voucher
February 2006 to May 2006Opelika Housing Authority － Opelika, AL
  • I performed clerical work in support of the HCV Program of the Authority.
  • Maintains files, generates documents, sends executed documents to parties, schedules appointments for recertification, requests verifications and completes files in preparation for re-certifications.
  • Answers telephone, screens and routes calls.
Education
Medical coding and Billing Insurance : Coding and Billing Insurance, 2005Crescent City College － Gretna, LA.

Medical Billing and Coding: Coding health problems into a computer system for billing insurance.


Select One : Word processor, 1987West bank Business College － Marrero, LA

High School Diploma : Basic, 1986John Ehret High school － Marrero, LA.
Skills

Administrative, Billing, budget, clerical, customer service, documentation, financial, Insurance, letters, managing, Medical Billing, meetings, mail, personnel, Coding, repairs, telephone, Word Processor

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Resume Overview

Companies Worked For:

  • Opelika Housing Authority

School Attended

  • Crescent City College
  • West bank Business College
  • John Ehret High school

Job Titles Held:

  • Property Manager
  • Assistant Housing Manager
  • Occupancy specialist
  • Program Clerk/ Housing Choice Voucher

Degrees

  • Medical coding and Billing Insurance : Coding and Billing Insurance , 2005
    Select One : Word processor , 1987
    High School Diploma : Basic , 1986

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