property manager resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highlights of Qualifications -Strong leadership and supervisory skills, Self-motivated and confident in making decisions, well organized and able to meet deadlines. 15 years of exceptional customer service skills. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Skills
Knowledge of leasing and market conditions
Multi-family property management
Valid Arkansas driver's license
Skilled multi-tasker
Flexible
Basic math
Decision-making
Communication
Active listening
Troubleshooting
Data management
Computer skills
Leadership
Organizational skills
Fair housing mandates
Experience
Property Manager, 12/2018 - Current Cerner – Virtual Texas, TX,
Inspected properties regularly to identify deficiencies and schedule repairs.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Conducted apartment tours for potential tenants and answered questions about property.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Reviewed completed applications and assessed household information against file history and program regulations.
Educated clients on lease and rental agreements.
Updated and maintained rental agreement files and documents.
Answered telephones to assist customers and resolve issues.
Assisted property owners in locating tenants to lease or rent available space.
Collected monthly assessments, rental fees, deposits and payments.
Community Property Manager, 05/2015 - 09/2018 18 Capital Group – City, STATE,
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Conducted apartment tours for potential tenants and answered questions about property.
Reviewed completed applications and assessed household information against file history and program regulations.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Developed and managed highly skilled on-site staff through recruitment, training and motivation.
Oversaw budgeting process for assigned properties.
Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
Supervised 4 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
Oversaw repairs and enhancements by working closely with maintenance staff.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Saved money by operating community within budget.
Updated resident accounts with latest personal information and recent payments.
Recommended property improvements based on detailed evaluations of current property conditions.
Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Boosted tenant retention by addressing issues to achieve speedy resolution.
Drove facility growth and increased resident morale by planning special activities.
Improved NOI through rent growth and expense management.
Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness.
Kept HOA in good legal standing through proper documentation and implementation of required actions.
Drove tenant feedback to deliver information to management for corrective action.
Community Property Manager, 06/2009 - 09/2011 Sunset Village Apartments – City, STATE,
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Conducted apartment tours for potential tenants and answered questions about property.
Reviewed completed applications and assessed household information against file history and program regulations.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Developed and managed highly skilled on-site staff through recruitment, training and motivation.
Created and updated marketing materials for department programs and properties.
Oversaw budgeting process for assigned properties.
Planned and conducted meetings to enable residents to voice concerns and provide forum for issues to be addressed.
Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
Oversaw repairs and enhancements by working closely with maintenance staff.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Saved money by operating community within budget.
Updated resident accounts with latest personal information and recent payments.
Recommended property improvements based on detailed evaluations of current property conditions.
Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Boosted tenant retention by addressing issues to achieve speedy resolution.
Drove facility growth and increased resident morale by planning special activities.
Improved NOI through rent growth and expense management.
Promoted assurance of quick repairs and fixes for issues by immediately notifying proper contacts and determining estimated times of arrival.
Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness.
Drove tenant feedback to deliver information to management for corrective action.
Education and Training
: Business Management, Expected in - University of Arkansas At Pine Bluff - Pine Bluff, AR, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.