property manager resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 18 years of Property Management experience paired with goal-oriented and performance-minded approach.
Accomplishments
Improved resident retention scores within the J Turner platform from a 7 to a 8.4 within 1 year during a Pandemic in 2020.
Supervised team of 9 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Increased rent growth by 5% YOY 2019-2020.
Learned and implemented new platforms including Zoom and Microsoft Teams during the Covid Pandemic to offer efficient communication skills with the staff, corporate office, potential clients and residents.
Promoted, supported and trained the assistant manager in her new position and celebrated as she won the Assistant Manager of the Year Award in 2020.
Awarded the Team of the Year in 2018.
Awarded the Property Manager of the Year in both 2018 and 2020.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Maintained occupancy of 95% by leveraging market knowledge and successful promotional strategies.
Organized and participated in team meetings on weekly basis to offer employees opportunities to ask questions and provide forum for issues to be addressed. These weekly meeting also allowed us to team build and to get to know each other.
Managed operations and leasing of upscale community of nearly 364 executive apartment homes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Oversaw monthly collections of over $500,000 in funds, maintaining high payment rates (maintained annual average of less than 1% delinquency) by building positive relationships with tenants.
Managed projects and events for Team Events and Monthly resident functions.
Maximized rental income while minimizing expenses through effective planning and control.
Evaluated daily and recommended changes in rental pricing strategies to remain competitive in market.
Planned special events such as lotteries, dedications and project tours.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Generated professional networks by engaging in professional, industry and government organizations.
Developed, reviewed and submitted property operating and capital budgets.
Established strong, professional relationships with vendors, employees and residents by promoting team collaboration and delivering exemplary service.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
Fostered good working relationships with owners, residents and board members
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.