I excel in the art of customer service,coding,supervising/salesmanship and collections with a high track record.
I'm dedicated, resourceful and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
At this time I' am seeking to make a long term commitment in a similar situation where I can apply my skills and continue in my growth.
Coordinated all department functions for a team of 9,I Increased office organization by developing a more efficient filing system and customer service database and protocols.
I received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
I successfully planned and executed corporate meetings, special events for a housing community of over 300 families and 9 + employees.
collections were brought down to a zero every end of the month closing.
occupancy was taken from the low 70% to the high 90% and maintained.
Served as central point of contact for all outside vendors needing to gain access to the building.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence and phone calls.Facilitated working relationships with co-tenants and building management.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Properly routed agreements, contracts and invoices through the signature process.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Emphasis in productive business.
Academic Achievement Award.
Office Administration coursework .
Business, customer service speaking and writing seminar.
Microsoft Office Applications.
Computer Literate, contracts,
Creative problem solving, client,
Customer satisfaction, customer service,
Maintenance scheduling, Excel, office, Windows
Word, Organizing,Payroll, 9 line phone system,
Sales and Self Motivated.
Fluent in Spanish,
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