LiveCareer-Resume

property manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I excel in the art of customer service,coding,supervising/salesmanship and collections with a high track record.

I'm dedicated, resourceful and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

At this time I' am seeking to make a long term commitment in a similar situation where I can apply my skills and continue in my growth.

Highlights
  • Customer service oriented.
  • Revenue focused
  • Self-directed
  • Results-oriented
  • Microsoft office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail.
Accomplishments

Coordinated all department functions for a team of 9,I Increased office organization by developing a more efficient filing system and customer service database and protocols.

I received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

I successfully planned and executed corporate meetings, special events for a housing community of over 300 families and 9 + employees.

collections were brought down to a zero every end of the month closing.

occupancy was taken from the low 70% to the high 90% and maintained.

Experience
Property Manager, 03/2013 to
Childress Klein PropertiesAtlanta, GA,
  • High revenue growth, Face techniques Phone techniques Motivational techniques HIGH VOLUME REVENUE PRODUCER.

Served as central point of contact for all outside vendors needing to gain access to the building.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence and phone calls.Facilitated working relationships with co-tenants and building management.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Properly routed agreements, contracts and invoices through the signature process.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

problem solver.

Property Manager,Assistant Mgr.Leasing Manager, 04/2013 to Current
Nce Falkin Platnick Realty Group The Bella Madera Apt, Homes ,Desert Shadows Apt Homes Brooks Village TownhomesCity, ,
  • Onesite, software, Excel,Windows,Property Rehab,Lease Up- prepare property to be sold,Process Applications while maintaining client communication,collecting fees needed,Vendor documents/COI-w9 Collections,Evictions,Payroll, Verify invoice amounts, against products delivered,Coded invoices.
  • Prepare lease contracts,Lease Renewal contracts with great resident interaction.
Leasing Manager,Assistant Manager, Property Manager, 05/1998 to 02/2013
Bob Ross Realty-Sherril Oaks AptsCity, STATE,
  • Received and screened a high volume of internal and external communications, including email and mail.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Handled all media and public relations inquiries.Designed electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Supplied key cards and building access to employees and visitors.Facilitated working relationships with co-tenants and building management.Created PowerPoint presentations used for business development.Posted open positions on company and social media websites.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the company’s senior director.Properly routed agreements, contracts and invoices through the signature process.
  • point of contact for contractors.
  • point of contact for city inspectors.
Apt Mgr-Asst Mgr Mgr Tx, 05/1998 to 02/2013
Bob Ross Realty-Broadviewe Apts.City, ,
  • Professional, people person, excellent at rent collecting, High Volume Leasing, Goal Setter, Aiming high) Hard Worker, Loyal, Trust Worthy Perfect Attendance.
  • Ensuring office and curb appeal.
  • Organized and scheduled property events.
  • Leading the way for others with a positive contagious tone.
  • Great communications skills developed through constant interaction with staff, residents, prospects and vendors always with the thought of revenue growth and customer satisfaction.
  • Self Motivated & Organized Taking Pride in both Professional and Personal Accomplishments, reaping the rewards of hard work.
  • Reaching and resetting goals, knowing my competition and what needs to be done.
  • Tracking Daily Lease Agreements .Thinking beyond the here and now! Professional High Volume Leasing with proven track record, Lease Renewals, Daily Goals, Professional communication maintained with staff and residents.
  • Always with the thought of Customer satisfaction and revenue growth "A Happy Resident will not move" going the extra mile.
  • Being prepared Planning, Organizing, Evaluating any situation.
  • Creative problem solving, creative conflicts resolutions.
  • Preparing all lease contracts and renewals answering 8 line phone system.
  • Daily Maintenance call backs for good customer service.
  • Maintenance scheduling.
  • Order weekly maintenance and office supply.
  • Collections-Collection Problems.
  • Computer Literate ­Yardi,Word Excel,Ricco,Blue Moon, etc.
  • Daily deposits and posting.
Education
Associate of Arts: Real Estate, Expected in 1988 to Texas Board Of Realtors - San Antonio, Texas
GPA:

Emphasis in productive business.

Academic Achievement Award.

Business Science.

Office Administration coursework .

Business, customer service speaking and writing seminar.

Microsoft Office Applications.

Languages
Fluent in Spanish-speak, read and write.
Additional Information
  • Skills able to direct others to produce desired results.
  • Able to create a workable schedule to meet dead lines efficiently.
  • Able to develop and implement new systems when necessary.
  • Professional demeanor.
  • Honest.
  • Dedicated.
  • Loyal
  • Excellent work ethics
Skills

Budget conscious.

Communications skills.

Computer Literate, contracts,

Creative problem solving, client,

Customer satisfaction, customer service,

Maintenance scheduling, Excel, office, Windows

Word, Organizing,Payroll, 9 line phone system,

Sales and Self Motivated.

Fluent in Spanish,

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Resume Overview

School Attended

  • Texas Board Of Realtors

Job Titles Held:

  • Property Manager
  • Property Manager,Assistant Mgr.Leasing Manager
  • Leasing Manager,Assistant Manager, Property Manager
  • Apt Mgr-Asst Mgr Mgr Tx

Degrees

  • Associate of Arts

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