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property manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Sharp Property Manager with experience in oversight of properties in District of Columbia. Strong knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues. Intelligent Pro with background overseeing all operational aspects of Property Managing buildings. Expert at building positive tenant relationships, managing office operations and coordinating maintenance. Well-versed in keeping consistent balance between tenants rights and business targets to maintain financial goals. Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Skills
  • Contract Negotiation
  • Violation Resolution
  • Tenant and Owner Liaising
  • Sale and Rental Recordkeeping
  • Dispute Handling
  • Maintenance Oversight
  • Supply Coordination
  • Deposits Management
  • Local and State Laws
  • Decision Making
  • Vacancy Marketing
  • Repair Planning
  • Staff Coordination
  • Administrative Leadership
  • Budget Preparation
  • Legal Issue Resolution
  • Monthly Fee and Payment Collection
  • Clear Communication
  • Grounds and Facility Inspection
  • Client Relations
  • Sales and Marketing
  • Multitasking and Prioritization
  • Office Staffing
  • Customer Relations
  • Creative and Adaptable
Work History
01/1997 to 03/XXX1 Property Manager City Club Apartments | Canton, MI,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Maintained sufficient number of units market-ready at all times.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
01/1990 to 01/2000 General Office Cleaning City Club Apartments | Detroit, MI,
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Completed routine floor stripping, sealing and finishing.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
06/1988 to 07/1997 Property Manager Resources Community Group | City, STATE,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
Education
Expected in 06/1972 to to High School Diploma | Booker T. Washington High School, Rocky Mount, NC, GPA:

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Resume Overview

School Attended

  • Booker T. Washington High School

Job Titles Held:

  • Property Manager
  • General Office Cleaning
  • Property Manager

Degrees

  • High School Diploma

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