property manager resume example with 7+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Having Bachelor degree in Condominium Management Program and relevant professional experience as Property Manager (3 years), Bilingual Customer Service Representative (1 year) and Assistant Manager (4 years) , I am looking to contribute for growth and thriving process of this successful company

  • Demonstrates flexibility to adapt in changes and innovations process
  • Possess good communication and negotiation skills
  • Posses excellent skills related to administrative Processes and Procedures
  • Posses Multilingual skills (speaks English, french, Portuguese and basic Spanish)
  • Proficient in Microsoft office and others related software for business purpose
  • Demonstrates skills to perform trainer/mentor tasks, participating in development of soft and hard skills of coworkers.
  • Demonstrates ability to work under minimal supervision and to produce quality results
  • Posses good work ethic and focused to reach high level of performance and quality of job
  • Demonstrates strong Telephone Etiquette and committed to observe the confidentiality policy
ISEG- Lisboa Lisbon, Portugal, Expected in 06/2014 Bachelor of Arts : Marketing And Consumer Studies - GPA :

  • RECA License (*in process of getting it)
  • Sales Manager Certificate
  • Coaching and Career Development Certificate
  • First Aid Training Certificate
  • Leadership and Collective Behavior Management Certificate
  • Driver License
  • WHMIS 2015- Certificate
Work History
Amli Residential - Property Manager
Frisco, TX, 03/2020 - 05/2023
  • Daily ensured effective communication between landlords and tenants, through elaboration of a accurate and comprehensive quarterly plan
  • Periodically maintained operational facilities attractive to potential tenants by planning regular maintenance, minor repairs, and capital improvement projects.
  • Monthly and quarterly prepared budget reports, containing variance analysis, financial accounts receivables and operational summaries related to all repairs and renovations
  • Daily performed administrative tasks related to management of properties (rental application, processing application, lease agreement, move in/out condition report, rent collection, management of notices for different purposes)
  • Daily maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Daily handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Periodically introduced prospective tenants to types of units available and performed tours of premises.
  • Daily monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. •
  • Performed others tasks asked by senior managers
Capital Vacations - Bilingual Customer Service Representative
Ocean City, MD, 02/2019 - 03/2020
  • Daily assisted over 50 customers, paying attention to special needs or wants.
  • Periodically maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Periodically participated in building sustainable relationships and trust with customer accounts
  • Daily provided accurate, valid and complete information by using right methods/tools
  • Daily handled customer complaints, providing appropriate solutions and alternatives within time limits; follow up to ensure resolution
  • Daily Developed customer service policies and procedures to meet and exceed industry service standards.
  • Daily performed others tasks asked by senior Customer Service
Planet Fitness Inc. - Assistant Manager
Brick Route 88, NJ, 07/2015 - 12/2019
  • Periodically participated in design and implementation of project for development of company
  • Weekly established schedules of 85 employees to align coverage with forecasted demands.
  • Periodically designed strategies of training and trained 85 employees in accordance with projects of company
  • Periodically designed strategies in order to maintain high level of motivation of 85 employees
  • Periodically strengthened merchandising and promotional strategies to drive customer engagement and boost sales by 15% to 20%.
  • Daily controlled expenses and supplies within approved budgets to achieve profitability targets by 25% to 35%
  • Daily Monitored customer satisfaction and quality assurance, Daily ensured observation of policy and procedures for safety and health of 85 employees

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Resume Overview

School Attended

  • ISEG- Lisboa

Job Titles Held:

  • Property Manager
  • Bilingual Customer Service Representative
  • Assistant Manager


  • Bachelor of Arts

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