property manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

  • Tenant and eviction laws
  • Property tours and inspections
  • Customer service-focused
  • Financial budgeting and reporting
  • Maintenance knowledge
  • Budgeting
  • Exceptional oral and written communication skills
  • Adaptable
  • Administrative support
  • Staff Management
  • Property management
  • Leasing and sales
Work History
Property Manager, 05/2018 - Current
Colliers International Reno, NV,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Compiled maintenance and repair requests for submission to foreman and reached out to local contractors for bid proposals.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Maintained constant balance and accounting of property petty cash account.
  • Assessed property every week, compiled information and wrote reports regarding findings for submission to the Regional Manager.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Distributed and followed up on tenant renewal notices.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
Human Resources Manager, 09/2014 - 01/2017
Barnes Group Inc. Bristol, CT,
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Developed succession plans and promotion paths for all staff.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Utilized automated employee performance reminders for Owner and Director of Nursing.
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Accurately prepared bi-weekly payroll and tracking data using ADP system.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Created organizational filing systems for personnel records and correspondence.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Call Center Rep. & Audit Specialist, 02/2012 - 06/2014
Omnisys, LLC City, STATE,
  • Operation of general office equipment.
  • Receive calls for billing help from pharmacies.
  • Medicare Part B and Medicaid processing for pharmacies.
  • Incoming patient calls concerning documentation for refills on medication and/or DME products.
  • Verification of Explanation of Benefits paperwork.
  • Posting of payments from insurance companies.
  • Answer calls from patients concerning requires documentation from Medicare.
  • Receive calls on questions regarding requested documentation.
  • Audit compliance from physicians and patients for Medicare processing.
  • Validation of multiple documents to be sent to Medicare for the auditing process.
  • Updating contact information for doctors’ offices.
  • Head trainer for new employees for one of the clients, as well as, the primary go-to person for questions on the validations mentioned above.
  • HIPAA training required annually.
High School Diploma: , Expected in
Lone Oak High School - Lone Oak, TX
Status -
Bachelor of Arts: English Literature, Expected in 12/2010
Texas A&M University - Commerce - Commerce, TX
Status -
  • Dean's List Fall 2010

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Resume Overview

School Attended

  • Lone Oak High School
  • Texas A&M University - Commerce

Job Titles Held:

  • Property Manager
  • Human Resources Manager
  • Call Center Rep. & Audit Specialist


  • High School Diploma
  • Bachelor of Arts

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