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Property Manager Resume Example

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Jenna
Hunter
Professional Summary

Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 500 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.

Skills
  • Multi-line phone proficiency
  • Sorting and labeling
  • Accounting familiarity
  • Database Management
  • Project planning
  • Spreadsheet management
  • Bookkeeping
  • Business administration
  • Computer proficiency
  • Supervision
  • Troubleshooting
  • Teambuilding
  • Basic math
  • Reading comprehension
Education
Tallahassee Community CollegeCity, StateAssociate Degree:General Transfer-FSU
  • Received Tallahassee Community Collage
Work History
Company Name - Property Manager
City, State08/2017 - 12/2020
  • Establish appropriate rental rates by conducting market research, determining costs and considering profit goals.
  • Prepare and distribute monthly statements.
  • Ensure timely payments and collections.
  • Minimize rental arrears.
  • Coordinate default proceedings.
  • Schedule expenditures.
  • Check and pay invoices.
  • Prepare annual budgets.
  • Analyze and correct budget variances.
  • Keep accurate and up-to-date financial records.
  • Prepare weekly and monthly financial reports.
  • Managed financial performance of property by overseeing rents, occupancy and expenditures.
  • Supervised residential retention, renewal and leasing programs.
  • Ensured compliance with company policies.
  • Administered late and non-sufficient check charges.
  • Aggressively handled rent collections and met the goals of $0 delinquencies at the end of the month.
  • Ensured accuracy and timeliness of bank deposits, and computer data.
  • Assisted with community inspections.
  • Reports, renewed, comp facts, ordered, and updated status sheets daily.
  • Worked closely with leasing agent to come up with better marketing strategies.
  • Worked with Subcontractors and outside vendors.
  • Updated and completed monthly reports about the property.
  • Senior leadership and coordinated resources to efficiently manage tenant relations, leased, responded to work orders, preventive maintenance and risk management matters in accordance with company standards, policies and procedures.
  • Oversight of the leasing process; approving prospective resident applications, discounts, and renewals.
  • Obtaining bids for all contract services and overseeing routine capital projects.
  • Supervise staff members to ensure goals are met; including hiring, training, and performance management.
  • Manage and control advertising budgets.
  • Advertise and fill vacancies.
  • Obtain referrals from existing tenants.
  • Process applications and follow up with applicants.
  • Promote and show properties to prospective tenants.
  • Interview, qualify and place tenants.
  • Maintain updated availability reports.
  • Negotiate, prepare and enforce leases.
  • Complete all required paperwork for new tenants.
  • Collect security deposits.
  • Ensure the premises is ready for new occupants.
  • Maintain all statutory required records.
  • Monitor and complete maintenance and repairs timorously and cost-effectively.
  • Ensure security of premises and maintain security devices.
  • Organize incoming and outgoing inspections and prepare inspection reports.
  • Implement preventative maintenance programs.
  • Oversee capital improvement projects.

Company Name - Assistant Property Manager/Leasing Consultant
City, State01/2014 - 07/2016
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Held high approval rating and percentage of customer loyalty.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Performed background checks on over 500 apartment applicants.
  • Boosted occupancy 95% by leveraging market knowledge and successful promotional strategies.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts.
Company Name - Leasing Consultant/Administrative Assistant
City, State03/2011 - 11/2013
  • Leased and reached higher occupancy goal due to renovated and occupied units.
  • Followed up with appointment showing, distribute and followed up with renewal notices.
  • Worked with maintenance to inspect vacant, make ready units.
  • Attended numerous classroom Fair Housing, sales training and monthly assessments.
  • Excellent management and communication skills.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Company Name - Canvasser Manager Field Organizer
City, State01/2016 - 01/2021
  • Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
  • Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
  • Created strong and sustainable FRRC organization by fundraising, forming relationships with key players and building brands.
  • Recruited and trained volunteers to handle field canvassing functions.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Engaged with larger movement to build transformational and deeply collaborative partnerships.
  • Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
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Resume Overview

School Attended

  • Tallahassee Community College

Job Titles Held:

  • Property Manager
  • Assistant Property Manager/Leasing Consultant
  • Leasing Consultant/Administrative Assistant
  • Canvasser Manager Field Organizer

Degrees

  • Associate Degree : General Transfer-FSU

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