Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Property Manager effective in leading and directing On Site and Field projects from inception to launch. More than 10 years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.

  • Customer relations specialist
  • Multi-unit operations management
  • Vendor sourcing
  • Natural leader
  • Quality assurance and control
  • Purchasing and procurement
  • Organized
  • Unsurpassed work ethic
  • Results-oriented
  • Cost reduction and containment
  • Staff retention
  • Relationship building
  • Productivity improvement
  • Troubleshooting
  • Project development and life cycle
  • Management information systems
  • Detail-oriented
  • Streamlined and improved marketing tactics, which reduced company costs by 25% and increased market share by 50 %
  • Improved customer satisfaction ratings by implementing new systems and staff training tactics.
  • Reduced annual operating costs by saving company in fees and fines by implementing high maintenance standards.
Property Manager, 2003 - 11/2015
Dagenais Enterprises Escanaba, MI,
  • Managing a staff and property team.
  • Liaising with tenants, landlords, municipal personnel, utilities, vendors and contractors.
  • Visiting properties and carrying out in-depth, detailed inspections.
  • Collecting references for potential tenants.
  • Dealing with tenants over the phone and through letters and emails.
  • Attend meetings with tenant's associations.
  • Ensuring that all site operations are in compliance with State and Local ordinances as well as established Company policies and procedures.
  • Appointing contractors and then inspecting and monitoring their work.
  • Ensuring that all properties are properly maintained.
  • Assessing and evaluating reported maintenance issues.
  • Reviewing existing property management processes, procedures and systems.
  • Ensuring that services are delivered to agreed timescales and KPI's.
  • Establish terms and conditions for property leasing and rental.
  • Preparing budgets for senior managers.
  • Arranging for the collection of rental revenue and vouchers.
  • Chasing up rent defaulters, as per Company procedures.
  • Monitoring and enforcing the terms of all lease agreements.
  • Controlling procurement and expenditure costs.
  • Accompany municipal personnel and inspectors when on premises.
  • Perform field inspections at other portfolio properties when necessary.
  • Maintain all data and hard copy back-up.
  • Attend meetings with staff and management.
  • Hiring, training and supervising staff.
Supervisor of Inspection Services, 06/1984 - 11/2002
County Of Nassau Office Of Housing And Intergovernmental Affairs City, STATE,
  • Supervising a staff of inspectors and clerical employees.
  • Performing on-site housing inspections for Section 8, Residential Rehabilitation and Federal H.O.M.E.Program
  • Reviewing and preparing written reports, performing cost estimate analysis for H.U.D. Residential Rehabilitation grant program
  • Managing and maintaining a multi-million dollar budget to perform work under H.U.D. Grant
  • Working with officials in various villages within the program's geographical areas for the purpose of commercial and residential rehabilitation projects, writing specifications for work to be performed by contractors for said projects, setting up bids for eligible contractors, awarding bids to winning contractor, inspecting all work to determine compliance, writing specifications for new H.V.A.C. units
  • Inspecting work performed by all trades (carpentry, flooring contractors, roofing, plumbing, electrical), designed ramps and architectural barrier removal for wheel chair access as per ADA requirements), read blueprints, surveys and architect renderings, inspected multiple dwelling housing units for safety, sanitary conditions, fire code and housing quality standards, inspected civil projects and downtown revitalization community development projects to verify and determine compliance, checked availability and location of all utilities, including sanitary sewer, water, gas and storm management, drove and maintained official vehicles, performed all general office duties including computer (data entry and retrieval).
  • Aided in the balancing and maintenance of yearly multi-million dollar budgets.
Associate of Arts: Business Administration, Expected in 1978
Five Towns College - Merrick, NY
Business Administration
High School Diploma: Academic, Expected in 1976
Freeport High School - Freeport, NY
Baseload Weatherization Audit Course: Property Management, Expected in 2011
LCTI - Hempstead, NY
HVAC Diagnostics Course - 2011 PA DCED Lead Safety Course: Property Management, Expected in 2011
LCTI - Hempstead, NY
EPA Lead Safety Course - 2010 Asbestos Abatement Course: Property Management, Expected in 1992
LEW - Hempstead, NY
Lead Abatement Course - 2002 Multiple Dwelling Inspection Course - 1983 Nassau County Fire Marshall Course (Multiple Dwellings): Property Management, Expected in 1986
BIANCO - Hempstead, NY
  • Excellent Written and Communication Skills
  • Detail Oriented
  • Positive "Can Do" attitude

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Resume Overview

School Attended

  • Five Towns College
  • Freeport High School
  • LCTI
  • LCTI
  • LEW

Job Titles Held:

  • Property Manager
  • Supervisor of Inspection Services


  • Associate of Arts
  • High School Diploma
  • Baseload Weatherization Audit Course
  • HVAC Diagnostics Course - 2011 PA DCED Lead Safety Course
  • EPA Lead Safety Course - 2010 Asbestos Abatement Course
  • Lead Abatement Course - 2002 Multiple Dwelling Inspection Course - 1983 Nassau County Fire Marshall Course (Multiple Dwellings)

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