Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dependable food server with 15 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

  • Conflict resolution
  • Good communication skills
  • Customer Relations
  • Excellent written and oral communication
  • Telephone etiquette
  • Data Entry
  • Sales expertise
  • Credit card processing
  • Money handling abilities
  • Route dispatch
  • High-volume dining
  • Point of sale knowledge
  • Daily specials memorization
  • Food and beverage pairings
  • Hospitality service expertise
  • To-go order preparation
  • Table setting
  • Stocking and replenishing
  • Spanish translation
Work History
Property Manager, 01/2011 - Current
Education Realty Trust Inc. Santa Fe, NM,
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
  • Introduced prospective tenants to types of units available and performed tours of premises
  • Followed up on delinquent tenants and coordinated collection procedures
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Maximized rental income while minimizing expenses through effective planning and control
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Responded to all Common Area Maintenance (CAM) inquiries
  • Communicated with clients and tenants while offering strategic solutions to remedy problems
Food Server, 05/2010 - Current
Schulte Hospitality Group Findlay, OH,
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environment
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Greeted and maintained relationships with regular customers
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Food Server, 09/2007 - 05/2009
Terratron Mankato, MN,
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Aloha to confirm deliveries to correct rooms
  • Garnished dishes and quickly delivered items to customers, minimizing wait times
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery
Auto Mechanic, 05/2005 - 09/2007
Seaworld Parks Tampa, FL,
  • Complied with state vehicle requirements by testing engine, safety and combustion control standards
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment
  • Contained costs by using warranty and evaluating service and parts options
  • Offered recommendations for purchase of new vehicles and disposal of old vehicles to help sales team meet goals
  • Maintained vehicle records by recording service and repairs
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands
  • Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers
: General Studies, Expected in
Lake Tahoe Community College - South Lake Tahoe, CA
High School Diploma: , Expected in 07/2004
South Tahoe High School - South Lake Tahoe, CA

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School Attended

  • Lake Tahoe Community College
  • South Tahoe High School

Job Titles Held:

  • Property Manager
  • Food Server
  • Food Server
  • Auto Mechanic


  • Some College (No Degree)
  • High School Diploma

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