property manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

  • Openly available and reliable
  • Six plus years of customer service experience
  • Four years of Manager experience
  • Detail oriented with paperwork and files
  • I have an interest in learning as much as possible
  • Assistant Manager
  • Cashier
  • Money handling all forms
  • Customer service experience
  • Merchandising
  • Repairs
  • Sales
  • Scheduling and staffing
  • Quick typing and reading
  • Taxes
  • Commercial property
  • Valid Florida driver's license
  • Sales and marketing
  • Skilled multi-tasker
  • Microsoft Office
  • Leadership
  • Training & Development
  • Coordination
  • Work ethic
  • Time management
  • Customer service
  • Safety methods
  • Product displays
  • Proficient with planograms and schematics
  • Communication
  • Document control
04/2018 to Current
Property Manager Education Realty Trust Inc. Berwyn Heights, MD,
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Handled resident complaints and expedited all maintenance requests.
  • Created staff schedules in response to community needs.
  • Regularly updated asset management staff regarding leasing and property status.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Collected monthly assessments, rental fees, deposits and all forms of payments.
  • Maintained accurate records of all correspondence with and from tenants.
  • Increased occupancy from 88.0]% to 96.7% through dynamic marketing initiatives.
  • Increased occupancy from [Number]% to [Number]% through dynamic marketing initiatives.
  • Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
06/2016 to 04/2018
Assistant Store Manager Whole Foods Market Lakeway, TX,
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Supervised Cashiers in processing credit, debit, and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
10/2015 to 05/2016
Cashier Southern States Cooperative, Inc. Manassas, VA,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted CSMs with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
07/2012 to 10/2013
Cleaning Crew Hooters Of America, Llc Mason, OH,
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Used digital timekeeping system to document hours worked each day.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Sanitized frequented areas and equipment using approved supplies.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Transported trash and hazardous waste to appropriate disposal area.
Education and Training
Expected in 2011 to to
High School Diploma:
Manatee School For the Arts - Palmetto, FL

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Resume Overview

School Attended

  • Manatee School For the Arts

Job Titles Held:

  • Property Manager
  • Assistant Store Manager
  • Cashier
  • Cleaning Crew


  • High School Diploma

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