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property manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detailed Property Manager highly-motivated with desire to take on new challenges. Has over 35 years of Property Management with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Knowledge of Leasing and Market Conditions
  • Fair Housing Mandates
  • Performance Assessment
  • Complaints/Disturbance Investigation
  • Tenant and Owner Liaising
  • Maintenance Oversight
  • Monthly Fee and Payment Collection
  • Decision Making
  • Vacancy Marketing
  • Administrative Leadership
  • Supply Coordination
  • Staff Coordination
  • Operations Management
  • Deposits Management
  • Sales and Marketing
  • Multi-Family Property Management
  • Multitasking and Prioritization
  • Creative and Adaptable
  • Customer Relations
  • Clear Communication
  • Microsoft Office
Experience
04/2021 to Current Property Manager The Richman Group Of Companies | Gainesville, FL,
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with Management and tenants.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Updated tenant and unit information to keep current in housing database.
03/2019 to 04/2021 Assistant Property Manager Riverstone Communities | Maplewood, MN,
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments for 320 apartments
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Updated tenant and unit information to keep current in housing database.
  • Conducted yearly apartment inspections.
  • Assisted Senior Property Manager with daily activities or special projects.
07/2002 to 03/2019 Assistant Property Manager Thy Lynd Corporate | Jacksonville, FL,
  • Oversee and coordinate all aspects of daily property management.
  • Work diligently to resolve all questions, concerns or complaints from residents.
  • Process move in/out, transfers and interim rent changes in Boston Post Software.
  • Adhere to deadlines processing income certifications/recertifications according to the HUD guidelines and the EIV system.
  • Enter Gross rent/utility changes using Boston Post Software and obtain signatures for 5059 requirements.
  • Ensure that ADA/Section 504 reasonable accommodations policy is adhered to at all times.
  • Conduct and coordinate all marketing and advertising with local advertisers, Businesses and religious congregations to promote the property.
  • Process applications and mange/maintain a waitlist of over 250 applicants on Excel. Along with yearly waitlist updates.
  • Interview/qualify prospective tenants using HUD and the EIV systems.
  • Prepare and execute leases.
  • Ensure all maintenance work order requests are processed in a timely manner.
  • schedule and work with maintenance staff, vendors and contractors to complete turnovers.
  • Oversee the maintenance and grounds for 120 units on 5 acres of land.
  • Supervised office staff and cleaning crew with upkeep/snow removal.
  • Maintained schedule for on call staff.
  • Worked directly with Assisted Living Director and the Activities Director to sustain that all needs are being met through all living and social aspects.
  • Work with to prepare for MOR reviews and REAC inspections so that a high level score is achieved.
to Numerous Titles Corcoran And Jennison Companies | City, STATE,
  • Interim Manager - 1 year
  • Assistant Manager - 1 year
  • Accounts Payable - 3 years
  • Leasing Consultant - 7 years
  • Executive Assistant - 2 years
Education and Training
Expected in to to | Business Management ClaireUniversity of Massachusetts, Boston, MA, GPA:
Certifications
  • (COS) Certified Occupancy Specialist
  • (CFS) Certified Financial Specialist

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Resume Overview

School Attended

  • ClaireUniversity of Massachusetts

Job Titles Held:

  • Property Manager
  • Assistant Property Manager
  • Assistant Property Manager
  • Numerous Titles

Degrees

  • Some College (No Degree)

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