Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Detail-oriented Service Tech offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication.
Record-winning Coach offering 10 + years of education-related experience. Accomplished and motivated by success. Dedicated to developing young athletes. Considered patient and communicative.
Direct and enhance team operations with motivational leadership and problem-solving abilities. Experienced in adapting game play based on competitor strategies to maximize team success. Develop and implement successful recruitment strategies to attract and retain highly skilled athletes.
Resourceful and adaptable Manager with over 10 * years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.
- Commercial property
- Knowledge of leasing and market conditions
- New construction
- Fair housing mandates
- Fast learner
- Skilled multi-tasker
- Real Property Administrator (RPA)
- Sales and marketing
- Microsoft Office
Fountain Valley, CA, 10/2003 - 11/2010
- Inspected property every day, took pictures and wrote reports regarding findings for submission to Regional Supervisor.
- Compiled and conveyed all operational and financial data to regional manager.
- Negotiated with outside contractors to obtain reasonable fees for painting and carpet/floor work.
- Directed collection of more than $350,000.00 in monthly income with consistently high payment rates.
- Reviewed all leases to guarantee proper level of service for tenants.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Maintained accurate records of all correspondence with and from tenants.
- Coordinated maintenance and repair requests with maintenance department and contacted contractors for bid proposals.
- Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Monitored all infrastructure and building expenses and reviewed and approved invoices.
- Completed documents for outside agencies such as landlord references.
- Established and implemented leasing goals while managing effective lease expiration program.
- Conducted apartment tours for potential tenants and answered any questions.
- Monitored common areas for cleanliness and safety.
Loretto, MN, 06/2013 - 06/2017
- Coached individuals between ages of 14 and 16 on volleyball techniques.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Attended games of prospective players, met with families, and presented recruitment proposals.
- Disseminated information on healthy eating and sleep habits to athletes and guardians
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Checked equipment and monitored common areas to ensure neatness, organization and proper upkeep while remaining vigilant on safety.
- Executed consistent program of stretching and conditioning, which helped to reduce number of injuries for players.
- Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Showed athletes proper methods for spiking and serving ball to avoid injuries.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Supervised academic progress of student-athletes and arranged tutoring for those with falling grades.
Millbrae, CA, 01/2016 - 12/2017
- Resolved customer complaints and fostered customer retention and loyalty.
- Delivered top quality customer service in professional manner while managing multiple tasks.
- Processed order transactions, including debit and cash operations.
- Delivered updated and accurate information in response to guest inquiries.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Recorded accurate customer orders utilizing company computer system.
- Reviewed daily sales transactions and analyzed for errors.
- Monitored multiple databases to keep track of all company inventory.
City, STATE, 10/2017 - Current
- Tracked all changes and actions in computer-based documentation system.
- Provided information to customers regarding repair or service options.
- Developed preventive maintenance procedures and schedules for all on-site equipment.
- Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
- Setup and operated mechanical and manual servicing equipment.
- Worked with chemicals and solutions safely according to protocols and OSHA standards.
- Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
- Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
- Operated diverse range of mechanical and manual servicing equipment.
- Adhered to all company and OSHA-defined protocols for workplace safety.
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Resume Overview
School Attended
- Riverside City College
- John W. North High School
Job Titles Held:
- Property Manager
- Volleyball Coach
- Lead Rental Agent
- Service Technician
Degrees
- Some College (No Degree)
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy