Multi-talented Property Manager with over 10 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
The gap in employment from 2017 to present time is due to personal matters dealt with in my native country of Sweden.
Communication Listening Leadership Conflict resolution Team oriented | Detail oriented Competitive Positive Loyal |
Regularly inspect the property ensure company standards are being met; take appropriate action to establish property compliance with safety, industry and state/city/federal regulations to ensure safe and stable operation of the property at all times; identify areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property.
Gather, analyze and interpret current market and economic trends that may impact the property and implement marketing and leasing strategies to achieve the property's occupancy and revenue goals. Monitor and analyze traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.
Develop resident retention by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitor resident satisfaction in person or through follow-up calls to ensure a positive living experience.
Manage and coordinate requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verify, inspect and confirm status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per company guidelines.
Partner with Regional Manager to create operating income/expense budgets that reflect the owners' objectives for property operations, cash flow requirements and leasing strategy; ensure all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per company policy; ensure all payables and Purchase Orders for the asset are processed timely and accurately; monitor and review all vendor statements balances including balance forwards.
Prepare related weekly/monthly property operational and financial reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.
Review monthly income and expense reports and reports on any variance from budget; coordinate collection and documentation of all revenues following lease obligations of tenants and the owners' policy on accounts receivable; collect delinquent accounts promptly in adherence to BH policy.
Hire, train, supervise, develop, and mentor property staff in accordance with company policies, procedures, and directives; conduct performance evaluations, and corrective action as needed.
Other duties as assigned.
Assist with daily and month-end reporting including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Secure and manages lease renewals and prepares new lease paperwork for approval.
Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
Assist in hiring and training of new team members as needed.
Monitor resident satisfaction through various methods of communication.
Develop and maintain knowledge of the property and competitors in the area.
Oversee property operations and staff in Community Manager's absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.
Assist with daily and month-end reporting including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Secure and manage lease renewals and prepares new lease paperwork for approval.
Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
Assist in hiring and training of new team members as needed.
Monitor resident satisfaction through various methods of communication.
Develop and maintain knowledge of the property and competitors in the area.
Oversee property operations and staff in Community Manager's absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.
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